Part-Time Clinic Receptionist & Admin Support

NHS Ayrshire & Arran; Kilmarnock; On-site; GBP 11,000 - 12,000; Full time

Job summary

NHS Ayrshire and Arran is seeking a Business Support Receptionist for the Central Clinic in Kilmarnock. You will provide a full reception service to the public and the multidisciplinary team, handling calls, room bookings, filing, photocopying, scanning, laminating and faxing.

The role requires clerical skills, IT proficiency with MIS, and strong communication, organisational and time-management abilities in a busy clinic environment.

Qualifications

• SVQ Level 2 Business / Admin or equivalent qualification or demonstrable experience.
• Experience in Health and/or Social Care environment.
• Experience with MIS, databases and spreadsheets.
• Knowledge of East Ayrshire Health and Social Care Partnership services.
• Proficient with Word, Excel, Access, PowerPoint and Outlook.
• Clerical supports including word processing, photocopying, filing and diary management.
• Note-taking experience of meetings.
• Familiar with Liquidlogic, EMIS, PMS operating systems.
• Knowledge of health and safety requirements in an office.
• Understanding of Partnership policies and procedures.
• Ability to liaise with stakeholders and build relationships.
• Strong organisational and time management skills.
• Ability to interpret, prepare and present information.
• Ability to work on own initiative.
• Good telephone manner with empathy and sensitivity.
• Ability to prioritise work and meet deadlines.
• Attention to detail in information processing.

Responsibilities

• Provide a full reception service for the public and multidisciplinary team.
• Answer the telephone and coordinate room bookings.
• File, photocopy, scan, laminate and fax as required.
• Maintain diary management and note taking as needed.
• Communicate effectively with a pleasant telephone manner and teamwork.

Skills

Reception duties

Telephone skills

Customer care

Time management

Microsoft Office

Education

SVQ Level 2 Business/Admin

Tools

Liquidlogic

EMIS

PMS

Job description

NHS Ayrshire and Arran is seeking a Business Support Receptionist for the Central Clinic in Kilmarnock. You will provide a full reception service to the public and the multidisciplinary team, handling calls, room bookings, filing, photocopying, scanning, laminating and faxing.

The role requires clerical skills, IT proficiency with MIS, and strong communication, organisational and time-management abilities in a busy clinic environment.