Clinic Receptionist & Administrative Support

NHS Scotland; Kilmarnock; On-site; GBP 11,000 - 14,000; Part time

Job summary

NHS Scotland invites applications for a Business Support Receptionist at Central Clinic, 16 Old Irvine Road, Kilmarnock. The role supports the busy clinic with a full reception service, telephony, room bookings and clerical tasks.

Ideal candidates will have SVQ Level 2 in Business/Admin or equivalent, plus experience in health or social care settings and strong IT skills with MS Office and MIS systems.

Qualifications

• SVQ Level 2 Business / Admin or equivalent qualification or demonstrable experience.
• Experience in Health and / or Social Care environment is preferred.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook, etc.).
• Familiarity with MIS, databases and spreadsheets.
• Knowledge of East Ayrshire Health and Social Care Partnership services.

Responsibilities

• Provide a full reception service to the public and multi-disciplinary team.
• Answer telephone calls, coordinate room bookings, filing and photocopying.
• Scan, laminate and fax documents as required; maintain diary management.
• Demonstrate effective communication, teamwork and customer care.

Skills

Communication

Verbal phone manner

Teamwork

Customer care

Organisation

Time management

Attention to detail

Initiative

Empathy & sensitivity

Education

SVQ Level 2 Business / Admin or equivalent

Tools

Microsoft Office

Liquidlogic

EMIS

PMS

Job description

NHS Scotland invites applications for a Business Support Receptionist at Central Clinic, 16 Old Irvine Road, Kilmarnock. The role supports the busy clinic with a full reception service, telephony, room bookings and clerical tasks.

Ideal candidates will have SVQ Level 2 in Business/Admin or equivalent, plus experience in health or social care settings and strong IT skills with MS Office and MIS systems.