Full Time Medical Receptionist/Administrator

NHS Scotland; Ayr; Hybrid; GBP 19.000 - 23.000; Vollzeit

Zusammenfassung

Bankfield Medical Practice in Ayr is seeking a hospital–grade medical receptionist/administrator to join a driven team. The role requires strong communication and computer skills, with experience in healthcare desirable. You will be part of a supportive, confidential environment and assist with a range of admin duties.

Working hours are 37.5 per week, Monday to Friday, with a 3-month probation. Full training on GP IT systems will be provided as needed.

Qualifikationen

• Excellent written and verbal communication.
• Good computer skills and MS Office basics.
• Experience in a healthcare setting is advantageous.
• Excellent interpersonal and administrative skills.

Aufgaben

• Greet and assist patients at reception and on the phone.
• Make appointments and handle results.
• Process prescription requests.
• Scan clinical correspondence and manage admin tasks.
• Support clinical staff with delegated tasks.

Kenntnisse

Communication skills

Computer skills

Interpersonal skills

Attention to detail

Confidentiality

Ausbildung

SCQF Level 4

Tools

EMIS PCS

Docman 7

Jobbeschreibung

Bankfield Medical Practice148 Dalmellington RoadAyr KA7 3PR

Bankfield Medical Practice is seeking to recruit an enthusiastic, highly motivated and organised medical receptionist/administrator to join our team. We are an established training practice within Ayrshire and Arran and therefore you would be joining a driven and dynamic team.

The successful candidate will be educated to SCQF Level 4 (National 4/Standard Grade) with excellent written and verbal communication, along with good computer skills. Experience of working in a healthcare setting would be advantageous and whilst it is desirable to have knowledge of GP based IT systems full training will be provided. We currently use EMIS PCS and Docman 7. Excellent interpersonal and administrative skills are required, the ability to provide attention to detail and observe strict confidentiality.

Duties of the role include dealing carefully and sensitively with patients at reception and on the phone, making appointments, result handling, dealing with general enquiries, processing prescription requests, scanning clinical correspondence, dealing with delegated tasks from clinical staff and general administration.Working as part of a team, you must be able to co-ordinate a variety of office functions simultaneously. Previous experience in a medical environment is desirable.

The hours of this post are 37.5 hours per week, Monday – Friday and will include a 3 month probationary period.