Medical Secretary & Front Desk Coordinator

Ayrshireandarrangp; Ayr; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

NHS Pension (where applicable)

Generous annual leave

Training and development

Job summary

The Cathcart Street Practice in Ayr is seeking an experienced Medical Secretary to join our busy clinic. This dual-role position combines medical secretarial duties with front-of-house reception, offering a varied workload and a patient-focused environment.

You will have excellent typing/IT skills, knowledge of medical terminology, and the ability to prioritise a busy workload. Experience with EMIS or SystmOne is desirable, and you will work 27 hours over three days.

Qualifications

• Proven ability to type and manage clinical correspondence.
• Strong organisational skills and ability to prioritise workload.
• Excellent communication and interpersonal skills.
• Experience with medical terminology and healthcare administration.
• Familiarity with clinical systems such as EMIS or SystmOne desirable.

Responsibilities

• Typing of clinical correspondence, referrals, and reports.
• Managing patient referrals and appointments.
• Liaising with hospitals, consultants, and other healthcare professionals.
• Maintaining accurate patient records and confidentiality.
• Managing incoming correspondence and supporting clinical team with admin tasks.
• Welcoming patients and handling front-of-house duties.
• Booking and managing appointments and answering telephone queries.
• Registering new patients and updating records.
• Processing prescriptions and general admin tasks.

Skills

Medical terminology

Organisational skills

IT skills

Communication skills

Reception experience

EMIS/SystmOne experience

Tools

EMIS

SystmOne

Job description

The Cathcart Street Practice in Ayr is seeking an experienced Medical Secretary to join our busy clinic. This dual-role position combines medical secretarial duties with front-of-house reception, offering a varied workload and a patient-focused environment.

You will have excellent typing/IT skills, knowledge of medical terminology, and the ability to prioritise a busy workload. Experience with EMIS or SystmOne is desirable, and you will work 27 hours over three days.