Receptionist & Admin Assistant - Mental Health Services

NHS Ayrshire & Arran; Ayr; On-site; GBP 18,000 - 23,000; Full time

Job summary

NHS Ayrshire and Arran is seeking a Receptionist/Typist within the Mental Health Business Support Team at Arrol Park/Ailsa Campus. The role provides reception services to outpatient departments and supports health professionals and senior management.

You will also update patient records and databases, manage room bookings, perform typing (copy and audio) and deliver a responsive admin service. Permanent, 36 hours per week, Monday to Friday.

Qualifications

• SVQ II in Business Administration or equivalent experience.
• English and Maths at O Grade / National 5 level.
• Recognised IT qualification in Microsoft Office.
• Advanced keyboard skills.
• Experience with Word/Excel/Outlook/MS Teams.
• Excellent written and verbal communication.
• Ability to maintain strict confidentiality.
• Flexible to changes and last-minute demands.

Responsibilities

• Provide reception services to outpatient departments at Arrol Park and Ailsa Campus.
• Update patient records and databases; manage room bookings.
• Carry out copy and audio typing.
• Provide administrative support to health professionals and Senior Management Teams.

Skills

Advanced keyboard skills

Excellent communication

MS Office knowledge

Education

SVQ II in Business Administration

O Grade / Standard Grade / National 5 English & Maths

IT qualification in Microsoft Office

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

MS Teams

Job description

NHS Ayrshire and Arran is seeking a Receptionist/Typist within the Mental Health Business Support Team at Arrol Park/Ailsa Campus. The role provides reception services to outpatient departments and supports health professionals and senior management.

You will also update patient records and databases, manage room bookings, perform typing (copy and audio) and deliver a responsive admin service. Permanent, 36 hours per week, Monday to Friday.