Paediatric Outpatient Team Leader | Cambridge University Hospitals NHS Foundation Trust

Cambridge University Hospitals NHS Foundation Trust; Cambridge; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading NHS Trust in Cambridge is seeking an Outpatient Team Leader for Children’s Services. In this role, you will manage the Reception Team, support the paediatric services, and ensure timely patient bookings. Ideal candidates will possess excellent communication skills and experience in team management. The position offers flexible working arrangements and a variety of benefits including on-site leisure facilities.

Benefits

Development opportunities

Reduced-cost bus travel

Free parking

24/7 on-site hot food

Flexible working arrangements

Free tea and coffee

Qualifications

• Excellent communication and organizational skills.
• High computer literacy.
• Experience in managing teams.

Responsibilities

• Support the administration of CUH Paediatric Services.
• Manage the Reception Team and validate appointments.
• Work with the Clinic Coordinator for smooth operation.

Job description

Outpatient Team Leader – Children’s Services

An exciting opportunity to support the CUH Paediatric Services by working closely with the Clinic Coordinator, Clinical Team and the Administration Team. You will manage the Reception Team, validate the Outpatient waiting list and ensure patients are booked for their Clinic appointments in a timely manner.

Responsibilities

• Support the professional administration of CUH Paediatric Services to all users including patients, relatives and colleagues.
• Manage the Reception Team in Clinic, validate the Outpatient waiting list and ensure timely booking of Clinic appointments.
• Work with the Clinic Coordinator to guarantee smooth operation of Clinic 6, Weston Centre and Child Development Centre.
• Supervise booking and Reception staff, ensuring quality work performance at all times.
• Introduce new and improved processes to enhance efficiency.
• Work flexibly, prioritise workload and cope with conflicting demands, using excellent communication, organisational skills and high computer literacy.

Benefits

• Development opportunities and a wide range of benefits, including on‑site leisure facilities and a day nursery.
• Reduced‑cost Stagecoach bus travel to and from CUH sites, and free Park and Ride bus journeys between Babraham Road and Trumpington sites.
• Free parking on site for eligible staff.
• 24/7 on‑site hot food at a reduced cost.
• Flexible arrangements including part‑time, job‑share, term‑time and flexible start/finish times.
• Staff pod break spaces with free tea, coffee and a private outside area.

EEO Statement

CUH is committed to promoting a diverse and inclusive community. We welcome applications from all positions irrespective of age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion, marriage, civil partnership status, pregnancy, maternity status or socio‑economic background. The Trust actively supports an inclusive working environment where every individual can fulfil their potential.

Application Closing

Advert closes on Thursday 27 Nov 2025 at midnight. Interviews are scheduled for 8 Nov 2025.