Paediatric Diabetes Patient Pathway Coordinator B4

Royal Surrey NHS Foundation Trust; Guildford; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading NHS Trust in Guildford is looking for a Paediatric Diabetes Patient Pathway Coordinator. This role demands excellent communication skills and the ability to manage administrative tasks for the team. Key responsibilities include coordinating patient pathways, supporting specialized consultants and nurses, and ensuring high standards of care. Candidates should hold relevant qualifications and possess a strong understanding of NHS operations. This position offers competitive remuneration and an opportunity to join a committed healthcare team.

Benefits

Comprehensive health and wellbeing program

Support for professional development

Investment in physical environment and equipment

Qualifications

• Good general standard of education including English at GCSE level.
• RSA II or equivalent in word processing/audio typing.
• Medical secretarial qualification or equivalent.
• Must possess excellent verbal communication and interpersonal skills.
• Knowledge of NHS priorities and guidelines is a plus.

Responsibilities

• Provide administrative assistance to Consultants and Nurses.
• Manage own workload with efficiency.
• Oversee coordination of the office and patient pathways.
• Collaborate within the team to meet Trust standards.

Skills

Excellent verbal communication and interpersonal skills

Excellent telephone manner

Knowledge of NHS priorities

Working knowledge of Microsoft Office

Excellent spelling and grammar

Education

Good general standard of education to GCSE level or equivalent including English

RSA II or equivalent in word processing/audio typing

Medical secretarial qualification (BSMS Certificate) or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Data bases

Job description

Paediatric Diabetes Patient Pathway Coordinator B4

An exciting opportunity has arisen for a Diabetic Patient pathway co-ordinator with excellent interpersonal skills and a calm and methodical approach to provide a full range of administrative assistance to the Specialist Consultants and Nurses within the Paediatric Diabetes department.

The role will include a full range of administrative duties to support consultants and their team. We are looking for someone that can manage their own workload, demonstrate efficient organisation skills and who can work collaboratively within the team.

Please see the Job description for more information about this role.

For an informal discussion and more information on the role, please contact-Marie Robinson, General Manager [e-mail]

Main duties of the job

To support the Consultants and nurses with a range of responsibilities within the Paediatric Diabetes department to provide a safe, efficient and caring patient pathway.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Job responsibilities

Please see the attached Job Description and Person Specification

To provide a full range of administrative assistance to specialist Consultants and Nurses within the Paediatric Diabetes department. The patient pathway coordinator will be required to manage their own workload, demonstrate efficient organisation and oversee the smooth effective coordination of the office. To work collaboratively within the team to deliver a service, that meets Trust standards and outstanding patient care.

Person Specification

Qualifications

• Good general standard of education to GCSE level or equivalent including English
• RSA II or equivalent in word processing/audio typing RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent

Skills

• Excellent verbal communication and interpersonal skills
• Excellent telephone manner
• Knowledge of NHS priorities and understanding of the guidelines and targets in own area of work (*)
• Excellent spelling and grammar
• To have an understanding or be willing to learn the departments patient pathway
• Working knowledge of a range of software packages e.g. Microsoft Word, Excel, Access and PowerPoint, and locally used data bases

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£28,860 to £31,671 a yearPer annum (pro rata) including High Cost Area Supplement