Paediatric Diabetes Patient Pathway Coordinator B4

NHS; Guildford; On-site; GBP 28,000 - 32,000; Full time

Job summary

A national health service provider in Guildford is seeking a Paediatric Diabetes Patient Pathway Coordinator. The role involves providing comprehensive administrative support to specialist consultants and nurses in the Paediatric Diabetes department. Candidates should have excellent communication skills, a good educational background, and be proficient in relevant software programs. A collaborative nature and the ability to manage one's workload are essential. A competitive salary range of £28,860 to £31,671 per annum is offered.

Benefits

Health and wellbeing program

Support for professional development

Qualifications

• Good general standard of education to GCSE level or equivalent including English.
• RSA II or equivalent in word processing/audio typing RSA III, Medical secretarial qualification or equivalent.
• Excellent verbal communication and interpersonal skills essential.

Responsibilities

• Provide a full range of administrative assistance to Consultants and Nurses.
• Manage workload and oversee coordination of the office.
• Work collaboratively within the team to ensure outstanding patient care.

Skills

Excellent verbal communication and interpersonal skills

Excellent telephone manner

Knowledge of NHS priorities

Excellent spelling and grammar

Understanding of departments patient pathway

Working knowledge of Microsoft Office

Education

Good general standard of education to GCSE level or equivalent

RSA II in word processing/audio typing

Medical secretarial qualification or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

PowerPoint

Job description

Paediatric Diabetes Patient Pathway Coordinator B4

An exciting opportunity has arisen for a Diabetic Patient pathway co-ordinator with excellent interpersonal skills and a calm and methodical approach to provide a full range of administrative assistance to the Specialist Consultants and Nurses within the Paediatric Diabetes department.

The role will include a full range of administrative duties to support consultants and their team. We are looking for someone that can manage their own workload, demonstrate efficient organisation skills and who can work collaboratively within the team.

Please see the Job description for more information about this role.

For an informal discussion and more information on the role, please contact-Marie Robinson, General Manager [e-mail]

Main duties of the job

To support the Consultants and nurses with a range of responsibilities within the Paediatric Diabetes department to provide a safe, efficient and caring patient pathway.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Job responsibilities

Please see the attached Job Description and Person Specification

To provide a full range of administrative assistance to specialist Consultants and Nurses within the Paediatric Diabetes department. The patient pathway coordinator will be required to manage their own workload, demonstrate efficient organisation and oversee the smooth effective coordination of the office. To work collaboratively within the team to deliver a service, that meets Trust standards and outstanding patient care.

Person Specification

Qualifications

• Good general standard of education to GCSE level or equivalent including English
• RSA II or equivalent in word processing/audio typing RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent

Skills

• Excellent verbal communication and interpersonal skills
• Excellent telephone manner
• Knowledge of NHS priorities and understanding of the guidelines and targets in own area of work (*)
• Excellent spelling and grammar
• To have an understanding or be willing to learn the departments patient pathway
• Working knowledge of a range of software packages e.g. Microsoft Word, Excel, Access and PowerPoint, and locally used data bases

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£28,860 to £31,671 a yearPer annum (pro rata) including High Cost Area Supplement