OXBO Assistant Restaurant Manager

Hilton; Woking; On-site; GBP 32,000; Full time

Job summary

A hospitality establishment in Woking seeks an experienced Assistant Restaurant Manager to oversee the food and beverage operations, ensuring high standards of quality and service. The role requires previous experience in food service organization and team supervision. Opportunities for career growth and employee rewards are provided, including a salary of £32,000 annually. This position offers a dynamic environment with a focus on team development.

Benefits

Uniform provided and laundered

Free meals when on duty

Career development programs

Team Member Travel Program

High street discounts

28 days holiday (increasing to 33 days)

Qualifications

• Previous experience in organizing food and beverage service in varied outlets.
• Experience in supervising a team.
• Flexibility to respond positively to various work situations.

Responsibilities

• Manage food and beverage service to meet high standards.
• Control customer flow and interaction during service.
• Ensure Team Members maximize sales opportunities.
• Handle customer inquiries professionally.
• Manage Team Member schedules and stock levels.

Skills

Food and beverage service management

Team supervision

Delegation skills

Customer service

Job description

Overview

Welcome to Hilton Woking. We are committed to fostering a unique team culture, becoming an integral part of the community, and embracing sustainable practices in everything we do. The hotel features 189 guest rooms, including 12 exclusive suites, with facilities such as the lobby bar GLOW, the all-dining restaurant OXBO, and the Sky Bar LOFT, plus Meetings & Events for up to 500 guests. The success of our hotel relies on delivering an exceptional guest experience across all areas of our business.

A WORLD OF REWARDS

• Salary of £32,000 a year
• Uniform provided and laundered
• Free and healthy meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Modern and inclusive Team Member’s areas
• Travel: We encourage green travel to work through biking, walking, carpooling, or public transportation to reduce carbon footprint and support a healthier lifestyle.

An Assistant Restaurant Manager oversees all Food and Beverage operations, including OXBO Restaurant, OXBO Bars, and GLOW Café & Room Service, to ensure high standards of quality and service.

Responsibilities

• Manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton brand standards
• Effectively control the flow of customers and the interaction between the front and back of house during service
• Ensure Team Members maximize all sales opportunities
• Ensure Team Members consistently maintain brand standards and high levels of customer service
• Handle all customer inquiries in an appropriate and professional manner
• Accurately manage all transactions during service
• Manage Team Member schedules, stock, and wastage levels

Qualifications

• Previous experience in organizing food and beverage service in a range of outlets
• Experience in supervising a team
• Ability to demonstrate delegation skills
• Flexibility to respond quickly and positively to a range of work situations
• A passion for developing others to be part of a winning team

What it is like to work for Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Hilton has offered guests the finest accommodations, service, amenities and value for nearly a century. Our vision is to fill the earth with the light and warmth of hospitality, uniting our team to create remarkable experiences every day.