Overnight Guest Care Specialist (Nights)

Whitbread; Penzance; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in Penzance is seeking a Nights Team Member to ensure guest safety and comfort overnight. This role offers guaranteed hours at a pay rate of up to £12.39 per hour with a 12-week fixed-term contract. Ideal candidates should possess customer service skills and a calm demeanor. Join us for training, support, and exciting benefits including discounts and complimentary meals.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in all Whitbread Restaurants

Company pension

Complimentary breakfast for 2 when you join

Qualifications

• No experience needed; just a calm personality.
• Over 18s only; training and support provided.

Responsibilities

• Ensure safety and comfort of overnight guests.
• Help guests rest easy and provide assistance as needed.

Skills

Customer service skills

Problem-solving skills

Health and safety knowledge

Job description

A leading hospitality company in Penzance is seeking a Nights Team Member to ensure guest safety and comfort overnight. This role offers guaranteed hours at a pay rate of up to £12.39 per hour with a 12-week fixed-term contract. Ideal candidates should possess customer service skills and a calm demeanor. Join us for training, support, and exciting benefits including discounts and complimentary meals.