Outreach Worker

Humankind; Bradford; On-site; GBP 25,000 - 33,000; Full time

Job summary

A leading charity in mental health and social support in Bradford is seeking an Outreach Worker to provide essential housing support and street outreach services. The role involves helping individuals experiencing homelessness and assisting them towards independent living, ensuring that they achieve their personal recovery goals. Candidates should have NVQ Level 3 in Health & Social Care or equivalent and experience working with vulnerable populations. A comprehensive benefits package is provided, along with a fixed-term contract of 36 months.

Benefits

27 days’ annual leave, rising to 32 after 1 year

Pension scheme with employer contribution

Life assurance (3× annual salary)

Enhanced sick pay and family-friendly pay

Birthday leave

Professional fee reimbursement

24/7 online GP access

Recognition awards

Cycle to Work scheme

Discounts via various programs

Free will writing service

Qualifications

• Understanding of issues that people face in their everyday lives.
• Ability to maintain and work within professional boundaries.
• Knowledge of completing service user assessments including comprehensive and risk assessments.
• Experience of supporting vulnerable people.
• Knowledge of safeguarding adult and child protection policies.

Responsibilities

• Specialising in delivery of outreach services for adults who are currently sleeping rough.
• Supporting clients with obtaining suitable accommodation.
• Undertaking regular needs assessments and developing support/risk plans.
• Recording case notes and maintaining Management Information Systems.
• Liaising with statutory and other agencies to develop comprehensive assessments.

Skills

Understanding of issues faced by individuals

Ability to maintain professional boundaries

Knowledge of safeguarding policies

Experience supporting vulnerable people

Education

NVQ Level 3 in Health & Social Care (or equivalent)

Job description

Outreach Worker – Bradford No Second Night Out

Location: Discovery House, Bradford, BD3 9AU

Working Hours: 37 hours per week, Monday-Friday

Contract Type: Fixed Term (36 months)

Salary: £25,110 - £32,090 per annum

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives?

Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.

We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.

About the Role

As an Outreach Worker, you will work as part of a wider team to provide housing support and street outreach services, with the aim to accommodate those who are rough sleeping and support those who are vulnerably housed. To deliver a support package to help clients to live independently and progress towards sustained housing recovery.

To find out more about Bradford No Second Night Out, please follow the link – Bradford No Second Night Out

What You’ll Do

• Specialising in delivery of outreach services for adults who are currently sleeping rough, or at risk of doing so.
• Supporting clients with obtaining suitable accommodation and support tenancy sustainment.
• Undertaking outreach sessions, including referral agencies and other stakeholders to publicise the service, receive referrals and give signposting advice, and attending relevant multi‑agency meetings as required.
• Undertaking regular needs assessments and developing comprehensive support/risk plans to identify how individual service user needs will be met in order to help each user live independently within the community and achieve sustained outcomes.
• Supporting Service Users to live independently within the community and achieve sustained recovery by supporting them to achieve economic wellbeing, participate in education, training or other learning activities, develop or sustain a healthy and safe lifestyle and make a positive contribution to society.
• Recording case notes, inputting information onto the database promptly and maintaining any other relevant Management Information Systems as required in order to ensure effective case management and assist monitoring and evaluation of service delivery.
• Liaising with statutory and other appropriate agencies / networks / forums to contribute to the development of a comprehensive needs and risk assessment for each client and general service provision.

To Succeed in This Role, You’ll Need

• NVQ Level 3 in Health & Social Care (or equivalent relevant subject)
• An understanding of issues that people face in their everyday lives
• Ability to maintain and work within professional boundaries
• Knowledge of completing service user assessments including comprehensive and risk assessments
• Experience of supporting vulnerable people
• Knowledge of safeguarding adult and child protection policies

To view the full job description and person specification, please click here.

Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full.

The salary advertised below demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band.

About Waythrough

Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England.

With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives.

Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email [e-mail].

How to Apply

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.