Outbound Sales Account Manager

The Channel Recruiter; East Midlands; Hybrid; GBP 30,000; Full time

Job summary

A recruitment agency in Nottingham is seeking an Outbound Sales Account Manager to drive sales through proactive calling and excellent customer service. Ideal candidates will have strong communication skills and thrive in a fast-paced environment. The role offers competitive compensation with additional benefits and hybrid work arrangements.

Benefits

Private Healthcare

Pension

25 days holiday rising to 30

Group Life Insurance

Income Protection

Gym Discounts

Free Fuel Fridays

Employee of the Quarter

Employee Referral program

Qualifications

• Motivated individual who enjoys a fast-moving, target-driven environment.
• Knowledge of IT products or technology sales is a plus.
• Previous sales or customer-facing experience is desirable, but not essential.

Responsibilities

• Make proactive outbound calls to customers to uncover new opportunities.
• Support and re-engage existing or inactive accounts through great communication.
• Prepare accurate quotes and manage customer orders efficiently.
• Maintain up-to-date records and pipeline information within the CRM system.
• Work closely with internal teams, marketing, and vendors to deliver campaigns.
• Provide excellent service and ensure customer expectations are met every time.

Skills

Strong communication skills

Relationship-building skills

Organisational skills

Proactivity

Customer-facing experience

Job description

Overview

JOB TITLE: Outbound Sales Account Manager

SALARY: £25,000 + £5,000 commission

Location: Nottingham (Hybrid work)

SETTING: Monday Wednesday office, Thursday Friday (Work from Home)

BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.

Are you someone who thrives in a fast-paced environment, enjoys connecting with people, and takes pride in delivering a great customer experience?

We re looking for an Outbound Sales Account Manager to join our Nottingham team - an opportunity for someone motivated, organised, and commercially minded to develop within a supportive and rewarding environment. This role involves working closely with our Marketing and Vendor partners to run targeted campaigns that promote key products and services. You ll play a vital role in managing the full sales process - from proactive outbound calls and quoting through to CRM updates and order management.

Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector.

We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

Job Specification: Outbound Sales Account Manager

• Make proactive outbound calls to customers to uncover new opportunities
• Support and re-engage existing or inactive accounts through great communication
• Prepare accurate quotes and manage customer orders efficiently
• Maintain up-to-date records and pipeline information within the CRM system
• Work closely with internal teams, marketing, and vendors to deliver campaigns
• Provide excellent service and ensure customer expectations are met every time

Requirements: Outbound Sales Account Manager

• What We re Looking For
• A motivated individual who enjoys a fast-moving, target-driven environment
• Strong communication and relationship-building skills
• Organised, proactive, and confident managing multiple priorities
• A positive attitude and willingness to learn
• Previous sales or customer-facing experience is desirable, but not essential
• Knowledge of IT products or technology sales is a plus

We re proud to be recognised as a Disability Confident Level 3 Employer the highest level in the UK Government s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role.

We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.