Out-of-Hours GP Admin Support Specialist

Cheshire and Wirral Partnership NHS Foundation Trust; Chester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading healthcare provider in Chester is seeking a part-time GP Out of Hours Administrative Support Officer. The role involves assisting the clinical team in administration tasks, handling enquiries, and supporting patient management in a busy environment. Candidates should possess an NVQ Level 2 in Administration or equivalent experience, along with knowledge of GP services. The position offers opportunities for professional development and requires previous experience in a clinical setting.

Benefits

Supportive working environment

Training opportunities

Qualifications

• NVQ Level 2 in Administration or equivalent, or relevant experience.
• Understanding of medical terminology.
• Experience working within a clinical NHS setting.

Responsibilities

• Answer the health professional phone line and add cases to SystmOne.
• Support clinical staff to ensure smooth running of the service.
• Handle telephone and face-to-face enquiries while maintaining confidentiality.

Skills

Understanding of GP Out of Hours service

Use of Microsoft Office

Team work and effective communication

Self-motivation

Education

NVQ Level 2 in Administration or equivalent

First aid training including CPR

Tools

SystmOne

Adastra

EMIS

Job description

A leading healthcare provider in Chester is seeking a part-time GP Out of Hours Administrative Support Officer. The role involves assisting the clinical team in administration tasks, handling enquiries, and supporting patient management in a busy environment. Candidates should possess an NVQ Level 2 in Administration or equivalent experience, along with knowledge of GP services. The position offers opportunities for professional development and requires previous experience in a clinical setting.