Out-of-Hours Driver/Patient Support

Taurus Healthcare Limited; Hereford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare provider in Herefordshire seeks an Out-of-Hours Driver/Patient Support to transport doctors and clinicians safely. This role requires adherence to standard operating procedures while driving various vehicles and offers a zero hours contract with flexibility. Candidates should have prior driving experience, solid communication skills, and the ability to work during night and weekend shifts.

Benefits

NHS pension scheme with 20.68% employer contribution

33 to 38 days annual leave entitlement

Access to an extensive Employee Benefits Programme

Qualifications

• Experience in a driving role with safe driving capabilities.
• Ability to work in a 24/7 environment.
• Experience dealing with confidential information.

Responsibilities

• Drive leased vehicles to transport doctors across Herefordshire.
• Collect and check car-pack for necessary items.
• Ensure vehicles are clean, roadworthy, and kept supplied.

Skills

Communication skills

Attention to detail

Problem-solving

Education

GCSE Maths and English or equivalent

Job description

An opportunity has arisen to join an enthusiastic, friendlyand motivated team at Taurus Healthcare. We are looking to employ a professional, reliable and committed individual that is looking to make adifference.

The Out-of-Hours Driver/Patient Support role is to drive leased, third-party vehicles in order to transport doctors and other clinicians to various locations across Herefordshire, supporting the Out-of-Hours GP service.

The OOH Driver is also responsible for following Good Distribution Practice (GDP) Standard Operating Procedures (SOPs) whilst securely transporting drug bags from base at Nelson House (Taurus headquarters) to clinicians at Station Medical Centre.

The OOH Driver will welcome and book in patients at the primary care centre in Herefordshire during weekends shifts, and assist the Team Leader with reception duties when required.

*This role is a zero hours position*

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Main duties of the job

• Collecting and checking car-pack, including keys and phone etc., ensuring that everything necessary is available and fit for purpose.
• Completing the vehicle inventory process to ensure stock items are in date.
• Responsible for reporting any damage or car faults to Team Leader and Operational Manager.
• Ensure that any consumables required are in the car, within expiry date, replacing any shortfalls/omissions as necessary.
• Ensure any consumables and oxygens required are in the car and help transfer and set up equipment and oxygen as required in patients homes.
• Ensure equipment and medicine bags are securely held within the vehicle.
• Maintaining high levels of accuracy and attention to detail when entering information onto databases or information systems such as ADASTRA and EMIS medical systems. E.g. ADASTRA for new patient details transferred to EMIS and referrals from HCPs (Healthcare Professionals).

Complete Falls training to be able to support within the service, working with GPs and Nurses to assist falls patients within the Herefordshire area.

About us

Taurus Healthcare was established in 2012, as the provider arm of the GP Federation serving 190,000 patients in Herefordshire. Founded and owned by the partners of the entire Herefordshire Primary Care community, Taurus is focused on providing excellent out of hospital services for patients. Our ethos is to provide high quality and cost-effective health outcomes that are delivered as close as possible to the patients home, whilst ensuring that patients who do require in hospital services are seen as quickly and effectively as possible.

At Taurus Healthcare we strive to create a diverse, inclusive workplace, and welcome applications from candidates from all backgrounds including those from Military Veterans and family members of serving personnel.

Taurus Healthcare offer many employee benefits, such as:

• Access to a generous NHS pension scheme with 20.68% employer contribution
• 33 to 38 days annual leave entitlement, including bank holidays, depending on service (pro rata for part-time staff)
• Access to an extensive Employee Benefits Programme (Vivup) offering:
• 24/7 access to counselling services
• Salary-sacrifice scheme for cars and bikes
• Access to a range of discounts from national retailers
• Access to the Blue Light extensive discount scheme.

Job responsibilities

JOB PURPOSE

To drive leased, third-party vehicles safely and transport doctors and other clinicians with drug bags to various locations across Herefordshire to support the Taurus Out-of-Hours service, supporting Overnight Nurse Service as required

Responsible for following Good Distribution Practice (GDP) Standard Operating Procedures (SOPs) and securely transporting drug bags from base at Nelson House (Taurus headquarters) to OOH clinicians at Nelson House, Whitecross Road. Transportation requires adherence to a temperature controlled environment.

To welcome and book-in patients at the primary care centre in Herefordshire during evening, overnight and weekend shifts.

To act as a receptionist during the operational period when not on the road with the visiting Doctor

To ensure cars are road worthy

MAIN RESPONSIBILITIES

• Collecting and checking car-pack, including keys and phone etc., ensuring that everything necessary is available and fit for purpose.
• Completing the vehicle inventory process to ensure stock items are in date.
• Responsible for reporting any damage or car faults to Team Leader and Operational Manager.
• Ensure that any consumables required are in the car, within expiry date, replacing any shortfalls/omissions as necessary.
• Ensure any consumables and oxygens required are in the car and help transfer and set up equipment and oxygen as required in patients homes.
• Responsible for ensuring the vehicle is clean, roadworthy and has sufficient fuel for the shift. This will include cleaning windscreen, replacing light bulbs and ensuring correct level of air pressure in the tyres. Inform Operational Managers of any pending endorsements e.g. parking ticket
• Keeping accurate paper records of the mileage and condition of the vehicle.
• Ensure equipment and medicine bags are securely held within the vehicle.
• Ensuring the next driver and/or Team Leader are provided with a handover, identifying any relevant issues as needed.
• Liaising with breakdown company in the event of a breakdown.

*A full Job Description & Person Specification is attached to this advert*

Person Specification

Skills

• Competent use of Microsoft Office systems
• Accurate and clear written and verbal communication skills
• Evidence of ability to understand the need for, and to follow, systems and procedures
• Awareness of health and safety priniciples
• Experience of keeping accurate written and/or electronic records
• Demonstrate attention to detail in procedure compliance and identifying issues
• Ability to comply with procedures and identify and report issues
• Ability to use initiative and solve problems

Experience

• Previous experience working in a driving role
• Previous experience working in a 24/7 environment and work regularly out of hours
• Previous experience of dealing with confidential information and record keeping
• Safe driving capable of driving at night, in both city and rural locations
• Previous experience in basic car maintenance (in either a work or personal capacity)
• Previous experience working in a health care environment

Qualifications

• GCSE Maths and English, or equivalent

Personal Qualities or Attributes

• Flexible and willing to work across different environments
• Ability to work as part of a team
• Ability to deal with challenging and difficult situations
• Over the age of 25 (due to car insurance) with a clean driving licence (or maximum of three points)
• Good knowledge of Herefordshire or willing to learn

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.