Order Management Support

Hewett Recruitment; Droitwich Spa; On-site; GBP 60,000 - 80,000; Full time

Job summary

A logistics company in Droitwich Spa is looking for an Order Management Support professional on a temporary basis with a potential for a permanent role. The position includes raising and processing sales orders, managing stock levels, and facilitating communication between departments. Strong organizational and communication skills, along with IT proficiency, are key requirements. The role offers flexible hours and is part of a small, supportive team in a friendly office environment.

Benefits

Flexible working hours

Free on-site parking

Qualifications

• Strong organisational skills with excellent attention to detail.
• Confident communication skills and ability to liaise across departments.
• Good IT skills; experience with ERP systems such as SAP beneficial but not essential.

Responsibilities

• Raising and processing sales orders on the internal system.
• Checking stock levels and ordering new stock when required.
• Liaising with warehouse teams regarding deliveries and stock movements.
• Booking transport for UK and European shipments.
• Communicating order progress with internal depots and customers.
• Raising invoices and supporting order documentation.
• Preparing customs paperwork for stock transfers.

Skills

Organisational skills

Communication skills

IT skills

Proactivity

Reliability

Tools

ERP systems (SAP)

Job description

Order Management Support (Temp - Ongoing, Potential to Go Permanent)

Location: Droitwich Spa
Pay Rate: £14 per hour
Hours: 5 days per week - flexible hours available (e.g. 9am-2pm to accommodate school hours)

The Role

An established manufacturing and logistics business based in Droitwich Spa is seeking an Order Management Support professional to join their small, friendly team on a temporary ongoing basis, with the potential to become permanent.

The role supports the end-to-end order management process, working closely with warehouse, transport and customer service teams to ensure orders are delivered on time and in full.

Key Responsibilities

• Raising and processing sales orders on the internal system
• Checking stock levels and ordering new stock when required
• Liaising with warehouse teams regarding deliveries and stock movements
• Booking transport for UK and European shipments
• Communicating order progress with internal depots and customers
• Raising invoices and supporting order documentation
• Preparing customs paperwork for stock transfers

Candidate Requirements

• Strong organisational skills with excellent attention to detail
• Confident communication skills and ability to liaise across departments
• Good IT skills; experience with ERP systems such as SAP beneficial but not essential (full training provided)
• Proactive, reliable and able to manage multiple tasks
• Full UK driving licence required (free on‑site parking available)

Working Environment

• Small, supportive team of five
• Office‑based role within a warehouse setting
• Friendly and collaborative working culture