Optimisation Manager

Tesco PLC; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading retail corporation is looking for an Optimisation Manager to drive experimentation efforts aimed at improving user experience and media performance. The role includes collaborating with teams to identify improvement opportunities, managing testing activities, and sharing actionable insights. Ideal candidates will have proven success in experimentation management, strong customer focus, and proficiency in testing platforms like Adobe Analytics and Optimizely. Benefits include an annual bonus scheme, holidays starting at 25 days, and private medical insurance.

Benefits

Annual bonus scheme of up to 20% of base salary

Holiday starting at 25 days plus a personal day

Private medical insurance

26 weeks maternity and adoption leave at full pay

Qualifications

• Proven success in managing experimentation to drive commercial performance and customer insight.
• Strong customer focus and passion for delivering excellent user experiences.
• Experience in innovation and challenging the status quo.

Responsibilities

• Identify opportunities to improve customer experience and deliver business impact.
• Manage and run testing activity from planning to implementation to analysis.
• Build and test hypotheses through AB and MVT testing.
• Analyse and share results with actionable recommendations.

Skills

Experimentation management

Customer focus

Testing platforms proficiency

Data analysis

Experimental design understanding

Stakeholder management

Tools

Adobe Analytics

Optimizely

Leanplum

Job description

Our experimentation programme goes beyond CRO. We are an experienced Experimentation Team running a mature programme of testing within a large-scale Product Organisation, influencing millions of customers and delivering multi-million pound revenue and profit gains. As part of the broader Analytics function, the Experimentation Team plays a central role in shaping customer experiences across Tesco's websites, apps, and digital platforms. We use data-driven experimentation to uncover insights, validate ideas, and drive continuous improvement across all touchpoints. This role sits within the Analytics & Optimisation team in Tesco Retail Media, a fast-growing area partnered closely with our Technology teams. The team supports a wide range of digital products‑from online and app experiences to Marketplace and in‑store digital entities. Our mission is to deliver innovative, customer‑first propositions that also drive advertiser value. As Optimisation Manager, you'll drive experimentation efforts that improve user experience and media performance. You'll collaborate with Product, UX, Engineering, and Analytics teams to identify opportunities, design robust tests, and communicate results that influence strategic decisions. You'll also help evolve our optimisation practices, contributing to the development of new strategies, frameworks, and processes that embed experimentation into the heart of our digital roadmap. #LI-RD1

Responsibilities

• Work with stakeholders to identify opportunities to improve customer experience and deliver business impact
• Manage and run testing activity from planning to implementation to analysis
• Build and test strong hypotheses through AB and MVT testing
• Analyse and share results in an engaging way with actionable recommendations
• Utilise Adobe Analytics and other insights tools to segment and evaluate test results
• Contribute towards the prioritisation process and help shape the product roadmap
• Uphold Tesco's Business Code of Conduct with integrity and due diligence

Qualifications

• Proven success in managing experimentation to drive commercial performance and customer insight
• Strong customer focus and passion for delivering excellent user experiences
• Experience in innovation and challenging the status quo
• Proficiency in testing platforms (e.g., Optimizely, Leanplum) and data analysis across multiple sources
• Solid understanding of experimental design and statistics
• Effective communicator with strong presentation and stakeholder management skills, Disability Confident

Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Benefits

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing