Optical Store Leader: Grow Sales & Elevate Customer Experience

M&S Opticians; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading optical retailer in Greater London is seeking an experienced Manager to drive sales performance and deliver exceptional customer service. In this role, you will lead a high-performing team, engage customers, and implement strategies for business growth. The ideal candidate will have a proven track record in retail management, strong leadership skills, and a passion for enhancing customer experience. This position requires commercial awareness and the ability to manage resources effectively.

Qualifications

• Proven experience in people management within an optical retail setting.
• Strong leadership and team development skills.
• Ability to drive performance and achieve business goals.

Responsibilities

• Lead, onboard, and develop team members.
• Manage high sales performance while ensuring excellent customer service.
• Implement strategies for business growth and customer retention.

Skills

Leadership

Sales Performance

Team Development

Customer Service

Problem-Solving

Commercial Awareness

Job description

A leading optical retailer in Greater London is seeking an experienced Manager to drive sales performance and deliver exceptional customer service. In this role, you will lead a high-performing team, engage customers, and implement strategies for business growth. The ideal candidate will have a proven track record in retail management, strong leadership skills, and a passion for enhancing customer experience. This position requires commercial awareness and the ability to manage resources effectively.