Optical Store Leader — Elevate Customer Experience & Growth

Boots Opticians; Bracknell; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading optical retailer seeks an Assistant Manager in Bracknell to lead a team and enhance the customer journey. Responsibilities include managing store operations and clinical activities, alongside completing managerial tasks. Candidates should be GOC Registered with strong customer service and leadership skills. The position offers career development through training programs and includes a flexible benefits scheme to support a work-life balance.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counselling and support via Employee Assistance Programme

Qualifications

• GOC Registered qualification required.
• Experience in a customer-facing role is essential.
• Ability to lead or coach a team.

Responsibilities

• Lead and inspire team to deliver exemplary customer journey.
• Manage store operations and clinical activities.
• Complete management tasks like creating rotas and performance reviews.

Skills

Customer service

Team leadership

Desire to learn

Education

GOC Registration

Job description

A leading optical retailer seeks an Assistant Manager in Bracknell to lead a team and enhance the customer journey. Responsibilities include managing store operations and clinical activities, alongside completing managerial tasks. Candidates should be GOC Registered with strong customer service and leadership skills. The position offers career development through training programs and includes a flexible benefits scheme to support a work-life balance.