Optical Assistant - Customer Care & Dispensing

Contract Personnel Ltd; Wymondham; On-site; GBP 18,000 - 24,000; Full time

Job summary

An independent Opticians is seeking a motivated individual to join their team in Wymondham. The role involves providing exceptional customer service and assisting patients with their optical needs. Responsibilities include greeting patients, handling enquiries, managing cash transactions, and supporting the dispensing of glasses. A background in retail or customer service is highly beneficial, alongside a desire to learn about optical dispensing. Some Saturday work may be required.

Qualifications

• Background in retail or customer service is preferred.
• Motivated to understand optical dispensing and customer needs.
• Ability to handle cash transactions and customer inquiries.

Responsibilities

• Meet and greet patients, assisting with appointments and inquiries.
• Manage cash till and respond to enquiries through email.
• Assist in dispensing glasses and provide customer service.

Skills

Customer service

Retail experience

Communication

Sales

Job description

An independent Opticians is seeking a motivated individual to join their team in Wymondham. The role involves providing exceptional customer service and assisting patients with their optical needs. Responsibilities include greeting patients, handling enquiries, managing cash transactions, and supporting the dispensing of glasses. A background in retail or customer service is highly beneficial, alongside a desire to learn about optical dispensing. Some Saturday work may be required.