Ops Director / Head Of Ops - Single Family Housing - Manchester

Deverell Smith Recruitment Ltd; Manchester; On-site; GBP 70,000 - 80,000; Full time

Job summary

A leading Single Family Housing operator in Manchester is looking for an experienced Operations Manager/Director to lead its Central Operations function. The ideal candidate will have a strong background in property management and a proven track record in managing operational teams. Responsibilities include driving operational excellence, implementing scalable processes, and ensuring compliance with regulations. This position offers a competitive salary of £70,000 - £80,000 plus benefits.

Benefits

Performance-related bonus scheme

Comprehensive benefits package

Opportunity to shape and build the central operations strategy

Qualifications

• Proven track record managing multi-functional operations teams.
• Background in property management, housing, facilities management, or related sectors.
• P&L responsibility and budget management experience.
• Experience implementing systems and driving operational efficiency.
• Strong coaching and team development capabilities.
• Analytical approach to performance management and decision making.

Responsibilities

• Lead, mentor and develop managers and teams across the operational functions.
• Drive operational excellence and service delivery standards.
• Implement scalable processes and systems to support business growth.
• Manage departmental P&L and operational KPIs.
• Ensure compliance with housing regulations and company policies.
• Collaborate with senior leadership on strategic planning and expansion.
• Optimize team performance through coaching and development programs.

Skills

Leadership Experience

Industry Knowledge

Commercial Acumen

Process Improvement

People Development

Data-Driven

Job description

Operations Manager/Director - Single Family Housing

Leading SFH Operator | Manchester | £70,000 - £80,000 + Benefits

About the Opportunity

I'm delighted to be working exclusively with a leading Single Family Housing operator on this exceptional Operations Manager/Director opportunity based in Manchester. This is a rare chance to lead a Central Operations team for an established and rapidly growing organisation in the SFH sector.

The Role

My client is seeking a dynamic operations leader to head up their Central Operations function in Manchester. You'll be responsible for leading and the core teams that are fundamental to their business success:

Key Responsibilities

• Lead, mentor and develop managers and teams across the operational functions
• Drive operational excellence and service delivery standards
• Implement scalable processes and systems to support business growth
• Manage departmental P&L and operational KPIs
• Ensure compliance with housing regulations and company policies
• Collaborate with senior leadership on strategic planning and expansion
• Optimize team performance through coaching and development programs

What You'll Bring

• Leadership Experience: Proven track record managing multi-functional operations teams
• Industry Knowledge: Background in property management, housing, facilities management, or related sectors
• Commercial Acumen: P&L responsibility and budget management experience
• Process Improvement: Experience implementing systems and driving operational efficiency
• People Development: Strong coaching and team development capabilities
• Data-Driven: Analytical approach to performance management and decision making

What's On Offer

• Competitive salary: £70,000 - £80,000 depending on experience
• Performance-related bonus scheme
• Comprehensive benefits package
• Opportunity to shape and build the central operations strategy
• Collaborative and supportive leadership team

About My Client

My client is an established player in the Single Family Housing market with an impressive growth trajectory. They pride themselves on operational excellence and providing quality homes for their residents across their expanding portfolio.

Next Steps

This is a confidential search, and I'm looking to move quickly with suitable candidates. If you're ready for your next leadership challenge in the thriving SFH sector, I'd love to hear from you.

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