Operations Support Assistant

Arriva Plc; Brompton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A transport company in Brompton is seeking a Garage Support Assistant to provide essential administrative and operational support to the team. Responsibilities include managing garage documentation, data entry, and ensuring effective communication within departments. Ideal candidates will have GCSEs in English and Mathematics, experience in an administrative role, and strong communication skills. This position requires a proactive and organised approach in a fast-paced environment.

Qualifications

• GCSEs in English and Mathematics are desirable.
• Previous administrative experience is beneficial.
• Experience within transport or logistics is advantageous.

Responsibilities

• Manage and process garage documentation.
• Carry out accurate data entry and prepare management reports.
• Act as a first point of contact for internal enquiries.

Skills

Proficient in basic computer applications (e.g. Microsoft Office Suite)

Strong communication and interpersonal skills

Ability to work effectively in a fast-paced environment

A proactive, organised and methodical approach

Reliable, punctual and demonstrates a strong work ethic

Full valid UK driving licence

Experience using industry-standard allocation systems

Education

GCSEs (or equivalent) in English and Mathematics

Job description

The Garage Support Assistant provides essential administrative and operational support to the garage management and operations team, helping to ensure the smooth, safe, and efficient running of daily depot activities., Administrative Support

Administrative Support

• Manage and process garage documentation, including vehicle defect report cards
• Carry out accurate data entry and support the preparation of management reports
• Maintain organised and up-to-date records in line with company procedures

Operational Assistance

• Raise requisitions where required and ensure accurate record keeping
• Maintain and reconcile cash reports
• Assist with ticket machine repairs and support operational compliance

Communication & Coordination

• Act as a first point of contact for internal enquiries
• Liaise with drivers, engineering staff, and other departments to ensure effective communication and workflow

Health & Safety

• Adhere to all company health and safety policies and procedures
• Assist in maintaining a clean, tidy, and safe working environment within the garage

General Support

• Undertake additional duties as required by garage management to support overall depot operations

Qualifications

Academic Qualifications

• GCSEs (or equivalent) in English and Mathematics are desirable

Experience

• Previous experience in an administrative or support role is desirable
• Experience within transport, logistics, or a similar operational environment is advantageous

Skills

• Proficient in basic computer applications (e.g. Microsoft Office Suite)
• Experience using industry-standard allocation systems (desirable)
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced environment and as part of a team
• A proactive, organised, and methodical approach to work, Reliable, punctual, and demonstrates a strong work ethic
• A full valid UK driving licence is desirable
• Category D entitlement is advantageous but not essential