Operations / Supply Chain Director

Pod Talent; Greater London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading recruitment firm is seeking an Operations / Supply Chain Director based in London. This pivotal role ensures operational excellence across multiple regions, focusing on strategic investments and logistics. Candidates should have substantial senior leadership experience in supply chain or logistics, proven capabilities in managing complex networks, and the ability to drive transformational initiatives. This is a unique opportunity to shape the future direction of a high-growth business while having a tangible impact on its performance.

Qualifications

• Significant senior leadership experience in consumer or retail environments.
• Proven ownership of multi-country supply chains.
• Experience in leading large-scale transformations.

Responsibilities

• Own and deliver global operations and supply chain strategy.
• Provide executive-level leadership to operations teams.
• Take full accountability for 3PL strategy and contract negotiation.

Skills

Senior leadership experience in supply chain

Experience in logistics or operations

Strategic planning expertise

Ability to influence cross-functional priorities

Strong commercial mindset

Job description

Role: Operations / Supply Chain Director

Salary: £100,000 - £125,000 (potential flex)

Location: London (Hybrid)

What you'll be doing as Operations / Supply Chain Director

This is a senior leadership role with primary accountability for downstream operations, covering warehousing, fulfilment, transport and delivery performance across multiple regions, while partnering closely with upstream and planning teams to ensure end-to-end flow and availability. Reporting into the executive team, you will set the long-term operations and logistics strategy, lead network and systems transformation, and build scalable delivery capabilities to support international growth across D2C and B2B channels.

Key Responsibilities for the position of Operations Director / Supply Chain Director

• Own and deliver the global operations and supply chain strategy, aligned to business growth and profitability targets
• Provide executive-level leadership to operations, logistics and planning teams across multiple geographies
• Take full accountability for 3PL strategy, contract negotiation, network design and long-term partner performance
• Lead capacity planning and footprint strategy for warehousing, fulfilment and transport as the business scales
• Own end-to-end planning governance including demand, supply, S&OP and IBP processes
• Partner with Finance and Commercial leadership on budgeting, forecasting, working capital and margin improvement
• Drive major transformation initiatives across systems, processes and operating models
• Establish clear performance management frameworks using KPIs, service metrics and cost benchmarks
• Ensure strong governance around compliance, risk management and cross-border trade requirements
• Act as senior sponsor for continuous improvement and operational excellence programmes
• Build leadership capability within the function, developing succession plans and future talent pipelines

Key Experience Required for the Position of Operations Director / Supply Chain Director

• Significant senior leadership experience in supply chain, logistics or operations within consumer, retail, FMCG or product-led environments
• Proven ownership of multi-country supply chains with complex 3PL and carrier networks
• Strong background in strategic planning, S&OP / IBP and executive-level decision making
• Experience leading large-scale change, transformation or international expansion programmes
• Track record of managing substantial budgets and delivering cost, service and working capital improvements
• Experience operating across both D2C and wholesale / B2B routes to market
• Comfortable operating at executive and board level, with the ability to influence cross-functional priorities
• Background in both large corporates and high-growth or PE-backed businesses is advantageous
• Strong commercial mindset with the ability to balance service, cost and growth objectives

Why it’s a great opportunity

This role offers genuine ownership of how this high-growth business operates globally, with direct influence over strategic investment decisions and growth plans. You’ll be joining at a point where the supply chain is central to competitive advantage, giving you the platform to shape structure, capability and long-term direction.

For a senior operations leader looking to move into a role with broad strategic scope and real executive influence, this is a rare opportunity to make a lasting impact.

Please apply here or get in touch at [e-mail] for further information.

Due to the volume of applications, if you haven’t heard from us within 3 weeks, please assume your application has not been successful.