Operations Service Manager - Lead Large Team (Company Car)

10 Recruitment Ltd; Huddersfield; On-site; GBP 55,000 - 62,000; Full time

Job summary

A leading recruitment firm is seeking an experienced Operations Service Manager in Huddersfield to lead a multi-functional operations team. This role involves ensuring service levels and operational excellence are achieved, alongside managing customer service and administrative functions. Candidates should have a proven background in operations leadership with strong skills in KPI management and continuous improvement. This position offers a competitive salary and the chance to shape operational performance within a nationwide operation.

Qualifications

• Proven experience as an Operations Service Manager or senior operational leader.
• Experience leading large, complex teams.
• Strong knowledge of operational service delivery and KPI management.

Responsibilities

• Lead and manage the Operations Team to deliver world‑class service standards.
• Maintain oversight of customer service and administration functions.
• Ensure operational readiness for safety incidents.

Skills

Operational service delivery

KPI management

Leadership and communication skills

Continuous improvement

Job description

A leading recruitment firm is seeking an experienced Operations Service Manager in Huddersfield to lead a multi-functional operations team. This role involves ensuring service levels and operational excellence are achieved, alongside managing customer service and administrative functions. Candidates should have a proven background in operations leadership with strong skills in KPI management and continuous improvement. This position offers a competitive salary and the chance to shape operational performance within a nationwide operation.