Operations Officer

Educamps Ltd; Bournemouth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A children's adventure and education provider is seeking an Operations Officer to support logistics and compliance for various programmes. This varied role requires excellent organisational skills and the ability to work calmly under pressure. Candidates should have a commitment to child welfare and possess strong communication abilities. The position offers a collaborative, family-run environment with opportunities for growth and flexibility in working hours.

Benefits

Free parking

Flexible working culture

Opportunities to grow and take on more responsibility

Qualifications

• Experience in operations, education, camps, childcare, hospitality, or travel is desirable.
• Familiarity with safeguarding, Ofsted, or compliance frameworks is helpful.
• First Aid and Food Hygiene certificates (or willingness to obtain) are a plus.

Responsibilities

• Coordinate logistics for camps and language programmes.
• Support compliance requirements including safeguarding and health & safety.
• Act as a first point of contact for parents, schools, and host families.
• Maintain accurate records, documentation, and operational trackers.

Skills

Strong organisational and multitasking skills

Excellent written and verbal communication

Calm, professional approach under pressure

Proactive and solutions-focused mindset

Strong commitment to child welfare and safeguarding

Job description

Operations Officer

Educamps Ltd

Location: Ringwood, Hampshire

Contract: Full-time, Permanent

Salary: £25,000 – £30,000 DOE

About the Role

Educamps Ltd deliver high-quality adventure camps, language programmes, and education experiences for children and young people in the UK and internationally.

We are looking for a highly organised, proactive Operations Officer to support the smooth day-to-day running of our programmes. This is a varied, hands‑on role at the heart of the organisation, supporting logistics, compliance, communication, and coordination across both our adventure camps and language programmes.

You will work closely with the directors and wider team to ensure our programmes run safely, efficiently, and professionally.

Key Responsibilities

• Coordinating logistics for camps and language programmes, including transport, accommodation, activities, and schedules
• Supporting compliance requirements including safeguarding, risk assessments, health & safety, Ofsted, and British Council standards
• Acting as a first point of contact for parents, schools, host families, and international agents
• Supporting bookings, invoicing, payments, and supplier coordination
• Liaising with external providers and partner organisations
• Supporting host family arrangements and safeguarding processes
• Maintaining accurate records, documentation, and operational trackers
• Supporting pre-camp preparation and live delivery during busy periods
• Assisting with ad-hoc operational tasks as the organisation grows

To find out more about our programmes, visit www.educampsadventures.co.uk and www.educamps.co.uk

What We’re Looking For

Essential:

• Strong organisational and multitasking skills
• Excellent written and verbal communication
• Calm, professional approach under pressure
• Proactive and solutions-focused mindset
• Strong commitment to child welfare and safeguarding

Desirable:

• Experience in operations, education, camps, childcare, hospitality, or travel
• Familiarity with safeguarding, Ofsted, or compliance frameworks
• First Aid and Food Hygiene certificates (or willingness to obtain)
• Experience working with international students or families

Working Hours

• Monday to Friday: 8:30am – 4:30pm (including lunch break)
• Flexibility required during peak camp periods
• TOIL provided for additional hours worked

Why Join Us?

• Play a key role in delivering meaningful experiences for children and young people
• Varied and rewarding role in a growing organisation
• Supportive, collaborative, family‑run environment
• Opportunities to grow and take on more responsibility over time
• Free parking and flexible working culture

Safeguarding

Educamps Ltd and are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to appropriate safeguarding checks, including DBS and references.

How to Apply

Please send your CV and a short covering statement to:

[e-mail]