Operations Manager - Midlands Based, with national travel across the UK - £55,000

COREcruitment; Birmingham; Hybrid; GBP 46,000 - 55,000; Full time

Job summary

A leading QSR brand based in the Midlands is seeking an Operations Manager to oversee performance across franchised and company-owned stores with national travel. The ideal candidate will bring strong P&L expertise and a proven record in recruiting and developing retail teams. This is an exciting opportunity to influence a rapidly expanding brand that prioritizes quality and customer experience. The role offers a competitive salary of up to £55,000 and a range of benefits including a car allowance and generous holidays.

Benefits

Car allowance + expenses

Laptop and phone provided

Up to 33 days holiday

Generous staff discount

Pension scheme

Qualifications

• Proven experience recruiting, coaching, and developing high-performing retail teams.
• Ability to hit commercial targets while protecting brand standards.
• Full commitment to food safety, hygiene, and operational compliance.

Responsibilities

• Oversee performance across franchised and company-owned stores.
• Champion operational consistency and elevate the overall customer experience.
• Drive metrics tracking and process improvement.

Skills

Strong P&L expertise

Leadership in fast-paced environments

Operational compliance

Coaching and developing teams

Job description

Operations Manager – Midlands Based, with national travel across the UK – £55,000

Location: Midlands (with national travel across the UK)
Salary: Up to £55,000

About the Brand

This rapidly growing drinks-led QSR concept has built a strong following by combining bold, flavour-driven beverages with quick service, consistency, and a welcoming customer experience.With major expansion underway across the UK and Ireland, the business is scaling both its corporate and franchise portfolio and is now looking for an ambitious Operations Manager to help steer operations through its next phase of growth.

The Role

Based in the Midlands and travelling nationally, you’ll oversee performance across a diverse mix of franchised and company-owned stores.You’ll be the linchpin between the brand and its operators ensuring every site delivers on quality, efficiency, and commercial success.

You’ll champion a culture rooted in trust, inclusivity, and high standards, ensuring teams feel supported, developed, and set up to excel.Above all, you’ll help drive operational consistency and elevate the overall customer experience.

Please note: Nationwide travel is essential.Experience across both franchise and corporate operations is a strong advantage.

Why Join?

• Car allowance + expenses
• Laptop and phone provided
• Up to 33 days holiday (with length of service)
• Generous staff discount + partner-brand discounts
• Pension scheme
• Influence a scaling, forward-thinking brand at a pivotal stage

What You’ll Bring

• Strong P&L expertise, especially labour management and cost control
• Ability to hit commercial targets while protecting brand standards and customer experience
• Proven experience recruiting, coaching, and developing high-performing retail teams
• Confident leadership in a fast-paced, multi-site environment
• Ability to track operational metrics, improve productivity, and streamline processes
• Full commitment to food safety, hygiene, and operational compliance
• Skill in interpreting weekly sales data and coaching managers to use insights to improve results
• Passion for developing people and fostering a culture of progression and learning

If you are interested and would like to hear more, please get in touch: [e-mail]