Operations Manager - Houghton Regis Leisure & Community Centre - Houghton Regis, Dunstable

Everyone Active; Dunstable; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading leisure company in Dunstable is looking for a Senior Manager to drive income targets and operational excellence. The successful candidate will manage daily operations, ensuring top customer service and safety, while also supporting the General Manager. Qualifications in PPO, NPLQ, and NPLQ TA are preferred. Enjoy a competitive salary, development opportunities, and free membership to centers nationwide as part of this vibrant and friendly work environment.

Benefits

Competitive salary

Opportunities for development

Free membership for you and family

Qualifications

• Qualifications in PPO, NPLQ and NPLQ TA preferred, must achieve within a set timeframe if not qualified.
• Strong communication skills essential.
• Good IT skills.

Responsibilities

• Manage day-to-day operations ensuring high customer service and safety.
• Lead efforts to increase activity and ensure effective programming.
• Serve as a role model and create a positive environment for staff and customers.
• Step up as needed in the absence of the General Manager.

Skills

Excellent verbal and written communication skills

Good understanding of IT

Education

PPO, NPLQ and NPLQ TA qualifications

Job description

The successful candidate will be responsible for driving income targets and financial KPI's, supporting health and safety and driving operational excellence whilst supporting the development of the centre and the team. They will be in a senior management role supporting the General Manager in all aspects of the business.

Responsibilities

• Manage the day-to-day operations of the centre ensuring that the highest levels of customer service and safety are achieved.
• Lead on areas such as increasing activity and ensure all programming is working effectively.
• Be both a role model for the centre's team and to make the centre a fun and friendly environment for both colleagues and customers alike.
• Have excellent verbal and written communication skills as well as a good understanding of IT.
• In the absence of the General Manager, step up to the role as needed.

Qualifications

• PPO, NPLQ and NPLQ TA qualifications are preferred but will need to be achieved within a set timescale if not qualified.

Working Hours & Benefits

This position will involve day, evening and weekend work, including public holidays. You may be required to cover shifts.

Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week.

Well, along with a competitive salary and opportunities for development, you'll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.