Operations Manager

Operations; Weybridge; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading logistics company in Weybridge is seeking an experienced Operations Manager to oversee and lead teams for operational excellence. The role involves managing multiple teams, ensuring efficient order fulfilment, and analysing performance metrics to drive improvements. Candidates should have relevant experience in stakeholder management and a degree. This position offers full-time employment with a focus on operational innovation and excellence.

Qualifications

• Relevant experience in successful people and stakeholder management.
• Advanced proficiency in verbal and written English.
• Intermediate proficiency in the local language.
• Experience in using data to influence business decisions.
• Experience in key areas of production and supply chains.
• Experience in Lean Six Sigma and Kaizen techniques.
• Experience in a similar logistical working environment.

Responsibilities

• Manage and develop a team of Area Managers.
• Lead operational teams on a shift and deal with issues.
• Analyse shift performance against business objectives.
• Work closely with other support teams.
• Design and deliver initiatives to improve operational performance.

Skills

Six Sigma

Lean

Management Experience

Process Improvement

Microsoft Outlook

Analysis Skills

Warehouse Management System

Operations Management

Kaizen

Leadership Experience

Supervising Experience

Retail Management

Education

Degree

Tools

MS Office Suite (Word, Excel, Outlook)

Job description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. Its driven by Operations Managers who bring the team together to push excellence in safety quality and productivity across our sites. At your site youll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

Key job responsibilities

• Manage and develop a team of Area Managers
• Lead operational teams on a shift deal with issues and positively impact site performance
• Analyse shift performance against relevant business objectives and put in place actions to improve our operational excellence
• Work closely with other support teams including HR Finance Health and Safety and Security
• Design and deliver initiatives across the sites to improve operational performance

A day in the life

Youll lead shifts at one of our operational sites. Youll also be the key link between a number of teams including finance safety and operations integration teams. That means youll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve meetings with different areas of the business deep diving into performance and risk metrics for sites and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. Youll be a source of leadership and support your team to be the best managers they can be.

About the team

Amazon Logistics or AMZL handles last mile delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts like Amazon Fresh Prime Now and Amazon Restaurants.

There are two sides to what we do. Our under the roof associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive particularly as lots of our people work through the night. We focus mostly on operations with 24 / 7 shifts in most of our locations.

Meanwhile our on the road people work with Amazon Flex - a network of delivery contractors. Every year we continually raise the bar for customer experience with new innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.

• A degree
• Relevant experience in successful people and stakeholder management
• Advanced proficiency in verbal and written English and intermediate proficiency in the local language
• Relevant experience in using data or anecdotal evidence to influence business decisions
• Relevant experience in key areas of production and supply chains
• Experience in Lean Six Sigma and Kaizen techniques
• Experience in a similar logistical working environment
• Relevant experience working with the MS Office suite (Word Excel Outlook) in a professional environment

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above wed love to hear from you.

Required Experience

Manager

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

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