Operations Manager

Airswift; Milton Keynes; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in the energy sector is seeking an Interim Operations Manager to lead a team focused on delivering efficient metering services and optimizing onboarding processes. The ideal candidate has experience managing multi-functional teams, strong knowledge of UK power and gas systems, and a proven track record in driving operational excellence. This role requires excellent analytical skills and the ability to enhance customer experiences through data integrity and process improvements, based in London.

Qualifications

• Proven experience managing multi-functional teams in energy operations.
• Strong knowledge of UK power and gas systems and B2B industry processes.
• Excellent analytical and problem-solving skills, with a focus on data and compliance.
• Commercial awareness and ability to drive process improvements.
• Familiarity with Junifer systems is highly desirable.

Responsibilities

• Manage and develop a team of approximately 9 FTEs, ensuring high performance.
• Deliver efficient, cost-effective metering services and support strategic rollout programmes.
• Collaborate with internal teams, customers, and brokers to improve service offerings.
• Lead initiatives to enhance digital capabilities and data integrity across operations.
• Ensure compliance with regulatory requirements.

Skills

Management of multi-functional teams

Knowledge of UK power and gas systems

Analytical and problem-solving skills

Commercial awareness

Process improvements

Tools

Junifer systems

Job description

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Position: Operations Manager

Location: London

Contract Type: 12 month PAYE

About the Role

Airswift is proud to partner with a major player in the energy sector to recruit an Interim Industry Operations Manager. This role will lead a cross‑functional team to deliver market‑leading metering services, optimise onboarding processes, and support the rollout of SMART/AMR programmes. You will drive operational excellence, ensure compliance, and enhance customer journeys through data integrity and process improvements.

Key Responsibilities

• Manage and develop a team of approximately 9 FTEs, ensuring high performance and engagement.
• Deliver efficient, cost‑effective metering services and support strategic rollout programmes.
• Collaborate with internal teams, customers, and brokers to improve service offerings.
• Lead initiatives to enhance digital capabilities and data integrity across operations.
• Ensure compliance with regulatory requirements and maintain governance standards.
• Develop and monitor KPIs, providing insights to senior management.

What We're Looking For

• Proven experience managing multi‑functional teams in energy operations.
• Strong knowledge of UK power and gas systems and B2B industry processes.
• Excellent analytical and problem‑solving skills, with a focus on data and compliance.
• Commercial awareness and ability to drive process improvements.
• Familiarity with Junifer systems is highly desirable.