Operations Manager

Evolve Selection; Leicester Forest East; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-run community pharmacy group in the East Midlands is seeking an Operations Manager to oversee multiple branches. This full-time role involves driving operational excellence, developing teams, and ensuring compliance with regulations. The ideal candidate will have proven operations management experience and exceptional leadership skills. Competitive salary and benefits included.

Benefits

Competitive salary and benefits

Supportive team culture

Accelerated career advancement

Qualifications

• Proven experience in operations management, preferably in the pharmacy sector.
• Natural motivator with ability to lead and develop diverse teams.
• Exceptional organizational skills to manage a multi-site environment.

Responsibilities

• Manage daily operations of multiple pharmacy branches.
• Monitor KPI trends and implement performance improvements.
• Ensure compliance with GPhC regulations and company policies.

Skills

Operations management experience

Leadership skills

Analytical and problem-solving skills

Interpersonal skills

Job description

Overview

Evolve are partnering with a family-run community pharmacy group to recruit an Operations Manager. You will oversee multiple branches across the East Midlands, driving operational excellence, inspiring high-performing teams, and shaping the future of NHS and private services. This is a full-time role covering stores across the East Midlands, specifically Derby, Leicester and Northampton.

What’s in it for you?

• Excellent Salary & Benefits - A competitive starting salary, plus exceptional bonus, pension, training and more.
• Connected Team Culture - A personal, supportive, and collaborative work environment.
• Accelerated Career Advancement - Diverse development paths in an inclusive workplace that nurtures growth and progression.
• Greater Impact - Work in a specialised team where your contributions are visible and directly shape the company’s success.

Ideal Requirements for the Operations Manager

• Operational Expertise - Proven experience in operations management, ideally within the pharmacy sector, thriving in a fast-paced, multi-site environment.
• Inspiring Leadership - A natural motivator who leads and develops diverse teams, creating a culture of success.
• Strategic & Solutions-Focused - Exceptional organisational, analytical, and problem-solving skills to tackle challenges confidently.
• Commercially Savvy - Track record of driving growth, boosting performance, and identifying opportunities to elevate the business.
• Engaging Communicator - Outstanding interpersonal and relationship-building skills to connect with colleagues, stakeholders, and partners at every level.

Role Responsibilities

• Lead Across the East Midlands - Manage daily operations of multiple pharmacy branches, driving efficiency, compliance, and patient care.
• Shape Performance & Growth - Monitor KPI trends, identify opportunities, and implement improvements that make a real difference.
• Champion Quality & Compliance - Ensure branches meet GPhC regulations and company policies.
• Inspire & Collaborate - Partner with branch managers and pharmacy teams to develop strategies growing NHS and private services and enhancing patient experience.

Recruitment Process

• 1st stage – Microsoft Teams
• 2nd stage – Trial days in store
• 3rd stage – Interview with the hiring managers

Connect with a hiring manager and team who are committed to guiding your career and helping you make an impact. Excited to learn more? Click apply or reach out to the Pharmacy recruitment team for full details.

About Evolve

Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors.

Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.