Operations Manager

Skoulikas Bedford Ltd; England; On-site; GBP 35,000 - 45,000; Full time

Job summary

A logistics and operations firm is seeking an experienced Operations Manager in the United Kingdom to lead a dynamic team on the warehouse floor. This role requires hands-on leadership to ensure efficient service delivery while upholding health and safety standards. The ideal candidate will oversee warehouse operations, manage drivers, and ensure compliance with industry standards. Experience with systems like Intact and the ability to motivate teams is essential. Competitive salary and growth opportunities are offered.

Qualifications

• Experience in a hands-on operational leadership role.
• Familiarity with Health & Safety standards.
• Ability to manage teams and oversee warehouse operations.

Responsibilities

• Lead and motivate the Operations team on the warehouse floor.
• Oversee quality and compliance with BRCG standards.
• Manage transport logistics and vehicle planning.

Skills

Strong leadership

Effective communication

Health & Safety compliance

Organization skills

Problem-solving

Tools

Intact system

Forklift trucks (Counterbalance/Reach)

Job description

Job Description

A hands‑on operational leadership role responsible for delivering efficient, high‑quality service to both external and internal customers. The Operations Manager actively works alongside the team on the warehouse floor, supporting daily tasks while motivating and driving continuous improvement. The role champions Health & Safety, upholds BRCG standards, and oversees site operations, vehicles, and the performance of the Operations team. This is an all‑encompassing role that involves the management of the site, vehicles and the operations team.

Reporting to:

Managing Director, with dotted line to Head of Commercial (on Technical/BRCG)

Key Responsibilities

Leadership & Culture

• Lead by example through a visible, hands‑on presence across the site.
• Embed a strong Can Do attitude throughout the department.
• Work directly with Warehouse Operatives, Drivers, and the Operations Administrator to support daily operations.
• Conduct daily team meetings and maintain clear communication.

Warehouse & Goods‑In Operations

• Actively support and oversee picking, packing and order collation.
• Work alongside the Goods‑In team to maintain efficient processes.
• Carry out stock checks, verify stock locations and ensure correct date code rotation.
• Maintain high standards of organisation, cleanliness and safety across all operational areas.
• Operate forklift trucks (Counterbalance/Reach) for loading, unloading and pallet movement.

Transport & Logistics

• Manage drivers and vehicles while also assisting with practical tasks when required.
• Load delivery vehicles when necessary, ensuring correct paperwork and quantities.
• Optimise vehicle planning to deliver efficient customer solutions.
• Oversee 3rd‑party hauliers and monitor performance and value for money.

Quality, Compliance & Safety

• Maintain a hands‑on approach to Health & Safety, ensuring procedures are followed across the site.
• Ensure full compliance with BRCG standards to maintain an AA grade.
• Support internal and external audits, working closely with the technical department.
• Ensure all products dispatched meet required quality and presentation standards.

Systems & Administration

• Champion the daily use of the Intact system and identify opportunities for efficiency improvements.
• Complete all paperwork accurately, promptly and professionally.
• Monitor and drive team performance through KPIs.

General Duties

• Maintain a safe working environment for yourself and colleagues.
• Follow all company Health & Safety guidelines.
• Conduct pre‑use checks on machinery.
• Inspect final products to ensure compliance with legal standards and customer expectations.

Undertake Any Additional Duties Reasonably Required By The Company

This role may require additional tasks as reasonably required by the Company.