Operations Manager

BMC Recruitment Group Ltd; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A professional services firm in the United Kingdom is seeking an experienced Operations Manager to oversee daily office operations. The ideal candidate will have a background in professional services and several years of experience managing teams. Responsibilities include improving systems, supporting internal teams, and ensuring operational performance. The role offers a competitive salary starting at £48,000, 25 days of annual leave, and on-site parking in a supportive environment.

Benefits

Competitive salary (£48,000+)

25 days annual leave plus bank holidays

On-site parking

Supportive work environment

Qualifications

• Several years of experience managing teams and office systems.
• Background in a professional services environment like accountancy or legal.
• Understanding confidentiality regarding financial information.

Responsibilities

• Oversee office operations, systems, and procedures.
• Manage and support internal teams.
• Ensure adherence to regulatory and confidentiality standards.
• Create and implement new operational processes as needed.
• Work closely with senior management for continuous improvements.

Skills

Team management

Operational improvement

People skills

Communication

Job description

We are supporting a well-established, fast-growing professional services firm in their search for an experienced Operations Manager to oversee the day-to-day running of their busy office. This is an excellent opportunity for a confident, people-focused senior administrator or office manager who thrives on improving systems, managing teams, and ensuring smooth operational performance.

As Operations Manager, you will act as the central link between multiple internal teams and senior leadership. You will take ownership of office processes, workflows, and compliance, while supporting staff across account management, payroll and VAT functions. This role requires an organised, dynamic individual who can balance competing priorities with tact, professionalism and a sense of humour.

Key Responsibilities

• Overseeing office operations, systems and procedures
• Managing and supporting internal teams
• Ensuring adherence to regulatory and confidentiality standards
• Creating and implementing new operational processes where needed
• Working closely with senior management to drive continuous improvements
• Managing varying workloads, deadlines and priorities

About You

• Several years experience managing teams and office systems
• Background in a professional services environment (e.g., accountancy, legal, financial services, estate agency)
• Understanding of confidentiality and regulations relating to financial information
• Knowledge of accounting, tax, VAT or payroll procedures is advantageous
• Strong people skills with the ability to communicate confidently and effectively
• Proactive, organised, and able to implement new systems and improvements

Benefits

• Competitive salary (£48,000+)
• 25 days annual leave plus bank holidays
• On-site parking
• Office-based role within a supportive and friendly environment