Operations Manager

Synnovis Analytics; City of Westminster; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading healthcare laboratory in London seeks a dedicated Operations Manager to lead a team in Biochemistry. Applicants must hold HCPC registration and have extensive experience at BMS Band 7 or above. Responsibilities include supervising laboratory staff, ensuring compliance with standards, and managing operational delivery. This role offers a unique opportunity to contribute to high-quality diagnostic pathology services.

Qualifications

• Significant recent experience in Operations Management within a laboratory.
• Proven track record at BMS Band 7 level or above.
• Experience leading a semi-automated Biochemistry laboratory.

Responsibilities

• Supervise and manage scientific employees and support workers.
• Ensure high standards and compliance with regulations.
• Lead operational delivery of Biochemistry services.

Skills

Leadership in laboratory environments

Performance monitoring

Biochemistry expertise

Problem-solving for analytical equipment

Education

HCPC registration

FIBMS, MSc or equivalent

Tools

Abbott Alinity analysers

Job description

An opportunity for a permanent Operations Manager who is HCPC registered with significant recent experience and holding an FIBMS, MSc or equivalent. Applicants must have a proven track record of effective performance at BMS Band 7 level or above in Biochemistry.

Based in London, the post holder will operate in the busy Synnovis Blood Science Laboratories at King's College Hospital NHS Foundation Trust Denmark Hill and Princess Royal University Hospital sites.

This role will be accountable for managing a team of scientific employees and support workers and will be responsible for delivering a discipline‑specific service as part of the laboratory team in Synnovis. Reporting to the Operational Service Lead (OSL), you will have a high level of responsibility including leading in an area of expertise to ensure the successful operational delivery of pathology services, in line with our corporate objectives.

Responsibilities

• Supervision of work, performance monitoring and the training and development of all staff required for the delivery of a fit‑for‑purpose clinical technical service.
• Maintaining at all times the required high standards and quality and an up‑to‑date knowledge of all Biochemistry and Blood Science Laboratory theory and current working practices, including technical problem‑solving of analytical equipment.
• Encouraging informal visits.
• Leading and ensuring the successful operational delivery of the Biochemistry service, including direct and indirect line management responsibility for all employees in your service.
• Managing all aspects of people management such as recruitment, performance management, absence management, learning and development, employee health and wellbeing.
• Managing employee availability and shift allocation to ensure required employee resource levels, including temporary staffing requisitions, time‑sheet approval and overtime, within budget.
• Ensuring that all areas of responsibility comply with legislation and conform with ISO 15189 and the recommendations from recognised professional bodies.
• Ensuring the delivery and continuity of a diagnostic pathology service that enables high standards of patient care, maintaining all regulatory accreditation whilst delivering service improvement initiatives.

Qualifications and Experience

• HCPC registration with significant recent experience and holding an FIBMS, MSc or equivalent.
• Proven experience in routine Biochemistry with evidence of advanced knowledge, and an understanding of all relevant legislation, UKAS, GMP and UK guidelines.
• Experience of leading a semi‑automated Biochemistry laboratory equipped with two Abbott Alinity analysers and associated middleware systems.
• Demonstrated ability to work in a busy laboratory environment and deliver high‑quality pathology services.