Operations Manager

TXM Recruit; Burton upon Trent; On-site; GBP 50,000; Full time

Job summary

A leading transport company in the UK is looking for an Operations Manager to oversee their Burton depot. Responsibilities include managing daily operations, ensuring compliance and efficiency, and leading a team. Ideal candidates will have supervisory experience in the transport sector, strong leadership skills, and a focus on customer satisfaction. The role requires flexibility in working hours and offers a salary of £50,000 per year.

Qualifications

• Proven experience in the bus, coach, or transport sector is preferred.
• Ability to motivate and develop teams is essential.
• Strong focus on efficiency and customer satisfaction.

Responsibilities

• Oversee depot operations, ensuring punctual and reliable services.
• Monitor driver performance and compliance with regulations.
• Manage scheduling and resource allocation for service delivery.
• Support front-line supervisors and drivers.

Skills

Proven experience in a supervisory or management role

Excellent leadership skills

Strong organisational and problem-solving skills

Good IT and reporting skills

Education

Managers CPC in Passenger Transport (National/International)

Job description

Job title: Operations Manager

Location: Burton

Salary: £50,000 per year

Reporting to: Depot Manager

As Operations Manager, you will play a key role in overseeing the day‑to‑day running of our Burton depot and services. You will ensure our operations are compliant, efficient, and customer‑centred, while leading and supporting staff across driving, scheduling, and supervisory functions.

Due to the nature of the role the successful candidate will need to be flexible and prepared to work the required hours to meet the needs of the business, which may include anti‑social hours.

Operations Manager Duties:

• Lead and manage depot operations, ensuring punctual, reliable, and safe services.
• Monitor driver performance, compliance with regulations, and adherence to company policies.
• Manage scheduling, rostering, and resource allocation to optimise service delivery.
• Support and develop front‑line supervisors and drivers, fostering a positive working culture.
• Liaise with engineering, HR, and commercial teams to deliver joined‑up operational performance.
• Ensure compliance with transport legislation, including DVSA and local authority requirements.
• Analyse performance data to drive continuous improvement in efficiency and customer service.
• Manage budgets, cost control, and operational KPIs.

Operations Manager Skills:

• Proven experience in a supervisory or management role ideally within the bus, coach, or wider transport sector.
• Excellent leadership skills with the ability to motivate, support, and develop teams.
• Strong organisational and problem‑solving skills with a focus on efficiency and customer satisfaction.
• Good IT and reporting skills.
• Managers CPC in Passenger Transport (National/International) is highly desirable.

If you're a Manager looking to move into the bus industry, please click to apply