Operations Integration Specialist

Thames Water; England; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading water utility company is seeking an Operations Integration Specialist to enhance project longevity and operational efficiency. You will work closely with various teams to ensure all projects meet operational needs while maintaining safety and regulatory standards. Ideal candidates will have an engineering background, project delivery experience, and excellent communication skills. This role offers a competitive salary and comprehensive benefits.

Benefits

Annual Leave: 26 days holiday

Company Car Allowance

Performance-related pay

Generous Paternity and Maternity Leave

Pension Scheme

Health and wellbeing benefits

Qualifications

• Proven experience delivering projects that balance commercial, technical, and operational goals.
• Excellent communication and influencing skills.
• Solid understanding of catchment systems and site operations.
• Awareness of regulatory frameworks affecting delivery.
• Strong grasp of Health & Safety systems.
• Self-starter mindset with multitasking ability.
• Full UK Driving Licence is required.

Responsibilities

• Own the Ops Perspective by influencing design decisions.
• Connect Capital Delivery teams with operational realities.
• Challenge designs and flag risks.
• Lead workshops and site meetings.
• Understand site-level performance and dynamics.
• Work with planners to spot gaps between plans and operations.

Skills

Communication skills

Project delivery experience

Understanding of catchment systems

Knowledge of Health & Safety systems

Education

Engineering background

Job description

Location: Oxford, Swindon, Reading, Aylesbury, Marlow and Banbury STW; base location is negotiable within the Thames Valley Area.

Hours: 36 hours per week, Monday-Friday.

Salary: Starting from £47,500 per annum, depending on experience.

Are you passionate about making sure big ideas work in the real world? As an Operations Integration Specialist at Thames Water, you’ll play a vital role in shaping the future of our infrastructure, ensuring that every project is built not just to work, but to last. You won’t just observe projects from the sidelines—you’ll be right at the core, championing operational needs from concept through to delivery. Fully embedded in our Waste and Bioresources Operations team and supporting Capital Delivery, you’ll be the essential link between planning and performance, strategy and practicality.

What You’ll Be Doing as an Operations Integration Specialist

• Own the Ops Perspective: Influence design decisions by ensuring maintenance, resilience, and efficiency are baked in from the very beginning.
• Be the Bridge: Connect our Capital Delivery teams with on‑ground operational realities to ensure solutions are robust and sustainable.
• Keep It Real: Challenge designs, flag risks, and help shape temporary and permanent solutions that work in the field, not just on paper.
• Champion Collaboration: Lead workshops, site meetings, and progress reviews—ensuring alignment across stakeholders and smooth site access.
• Know the Ground: Understand site‑level performance and catchment dynamics, helping to steer smarter, data‑driven decisions.
• Plan for the Future: Work with system planners to spot gaps between investment plans and what operations truly need.

What should you bring to the role?

• Proven experience delivering projects that balance commercial, technical, and operational goals.
• Excellent communication and influencing skills—you can build relationships with everyone from field teams to senior stakeholders.
• Solid understanding of catchment systems, site operations, and how performance is shaped on the ground.
• Awareness of legislative frameworks and future regulations that could affect delivery.
• A background in engineering or similar technical environments (experience in water/utilities is a plus).
• Strong grasp of Health & Safety systems and procedures.
• Self‑starter mindset: resilient, proactive, and ready to manage multiple priorities under pressure.
• Full UK Driving Licence is required.

Benefits

• Salary starting from £47,500 per annum, depending on experience.
• Annual Leave: 26 days holiday per year, increasing to 30 with length of service (plus bank holidays).
• Company Car Allowance is provided (subject to criteria).
• Performance‑related pay plan directly linked to company performance measures and targets.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave: 26 weeks full pay and 13 weeks half pay.
• Generous Pension Scheme through AON.
• Access to a range of benefits to support health, wellbeing, and finances—annual health MOTs, physiotherapy and counselling, Cycle to Work schemes, shopping vouchers and life assurance.

About Thames Water

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learning About Our Purpose and Values

Learn more about our purpose and values… (this sentence is placeholder for link)

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast‑tracked career opportunities, flexible working arrangements and excellent benefits. Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

Join Us

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.