Operations Executive Dividends

Evelyn Partners; Glasgow; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A financial services organization in Glasgow seeks a talented individual for their Operations team. You will manage daily Dividend functions, ensuring tasks are executed accurately within deadlines. Strong interpersonal skills and proficiency in Microsoft Office are key to success in this role. Additionally, you will assist with reportable income and ensure high-quality service levels. The position is full-time with a competitive salary and generous benefits including private medical insurance and a hybrid working model.

Benefits

Competitive salary

Private medical insurance

Life assurance

Pension contribution

Generous holiday package

Option to purchase additional holiday

Shared parental leave

Qualifications

• Demonstrable interest in financial services.
• Working knowledge of Microsoft Office packages.
• Strong interpersonal skills and communication capability.
• Ability to summarise complex information succinctly.
• Experience in financial services institution is advantageous.

Responsibilities

• Process UK and Foreign Dividends within deadlines.
• Assist with statistics and daily tasks associated with Dividends.
• Review Reportable Income and tax packs.
• Complete tasks to a high standard and report anomalies.
• Respond to inquiries in a timely, professional manner.

Skills

Interest in financial services

Interpersonal skills

Problem-solving skills

Time management

Customer service

Education

Scottish Higher / GCSEs or equivalent

CISI Investment Operations Certificate

Tools

Microsoft Word

Microsoft Excel

Job description

What will you be doing

We are seeking a talented individual to join our Operations team in Glasgow. You will be responsible for performing the daily duties associated with all Dividend functions to ensure they are processed accurately within market deadlines. This process includes pre-reconciliation and updating of client portfolios with the receipted dividends and completion of post-processing cash reconciliations.

Responsibilities

• Processing of UK and Foreign Dividends within market deadlines; investigation and resolution of stock and cash breaks and annual reclassification of US dividends.
• Assist the team with the completion of statistics and daily tasks associated with Dividend functions and requirements, including regular liaison with Investment Front Office for remediation and query resolution.
• Assist with the Reportable Income processing and review of tax packs to ensure dividends are reported correctly.
• Ensure that all tasks are completed to a high standard, work is produced within deadlines, and any anomalies are reported to your line manager within agreed timescales.
• Respond to telephone, email and system enquiries in a timely, professional manner, liaising with external parties where relevant and escalating any issues where necessary.
• Adopt a high-quality culture to minimise errors and ensure high-quality service levels are delivered. Ensure all work is completed with a high level of accuracy including data input, document checking, and escalation to manager or relevant department where necessary.

Qualifications

To be successful in this role you should :

• Demonstrable interest in financial services.
• Working knowledge of Microsoft Office packages: minimum basic level Word and intermediate level Excel.
• Strong interpersonal skills; ability to communicate well both written and verbally to senior audiences.
• Demonstrate ability to understand and summarise complex information in a professional and concise manner and solve problems quickly with high levels of accuracy and attention to detail.
• Ability to organise workloads effectively and meet tight deadlines with a flexible approach to team priorities.
• Responding to queries from both internal and external parties in a timely manner and providing a high level of customer service both internally and externally.

Desired

• Experience gained within a financial services institution, especially in Operations, is advantageous but not essential.
• For candidates with no relevant experience, Scottish Higher / GCSEs (or equivalent) at level C or higher in relevant subjects.
• Relevant professional qualifications e.g. CISI Investment Operations Certificate desirable but not essential.

Additional Information

As a colleague here at Evelyn Partners you will have access to benefits that include:

• Competitive salary
• Private medical insurance
• Life assurance
• Pension contribution
• Hybrid working model (role dependent)
• Generous holiday package
• Option to purchase additional holiday
• Shared parental leave

We are proud to value the differences that a diverse workforce brings representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and were delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues regardless of identity, background, or circumstance feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive and inclusive environment.

We are happy to make any reasonable adjustments to accommodate your needs throughout the application process. Please let your Recruiter know.

Remote Work : No

Employment Type : Full-time

We are aspiring to an inclusive environment that values diversity. This description retains information relevant to applicants and is compliant with EEO considerations.