Operations Executive

CPM United Kingdom Limited; Thame; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

A leading company in operations management in Thame is seeking an organized Operations Executive to optimize processes and support field activities. The role includes effective communication between teams and managing equipment distribution. The company promotes a hybrid working environment, offers no weekend work, generous holiday, and professional development opportunities. Benefits include private healthcare, life assurance, and more. This position is perfect for someone eager to grow in their career and contribute to a collaborative team dynamic.

Benefits

Hybrid working

Life Assurance (2X salary)

26 days holiday + Bank Holidays

Private Medical Insurance with Bupa

Income protection

Eyecare scheme up to £80 per year

Qualifications

• Organized individual capable of optimizing processes.
• Ability to maintain effective communication across teams.
• Experience in supporting field activities and events.

Responsibilities

• Provide communication between teams and supplier contacts.
• Support client field activities including training organization.
• Review working practices and produce improvement recommendations.
• Complete field visits to ensure operational processes are effective.

Skills

Organized individual

Effective communication

Problem resolution

Experience with Salesforce

Job description

Overview

Are you an organised individual who thrives on implementing and optimizing processes? Look no further! We have an exciting opportunity for you to join our dynamic team as an Operations Executive in Thame. Salary up to £27,500 p/a DOE and a comprehensive benefits package including private Bupa healthcare.

Ideal Location: Thame, United Kingdom, OX9

Responsibilities

• Provide and maintain effective communication between internal and external teams and appropriate supplier contacts to ensure efficient sharing and use of information.
• Support our client\'s field activities, including organising training and events for the field teams.
• Ensure that account toolkits (e.g., Field/Supplier documentation) are produced and dispatched to required standard and timescales.
• Work with third parties to ensure that account equipment is purchased/distributed, and asset management is completed in support of service delivery, including troubleshooting and problem resolution.
• Set up Salesforce and reporting systems on tablets and phones for the field team.
• Collaborate with various teams across the business on day-to-day troubleshooting and problem resolution.
• Review and document current working practices and procedures/systems; produce recommendations to demonstrate cost and/or service improvements.
• Complete field visits to ensure existing operational processes are fit for purpose and incorporate learnings into day-to-day processes.

We recognise that people are the key to our success. That is why we place great emphasis on providing exceptional rewards and fostering excellent career development opportunities.

What is in it for you?

• Hybrid working
• No weekends (average 37.5 hours Monday to Friday)
• Life Assurance (2X salary)
• 26 days holiday + Bank Holidays, with yearly increments to a maximum of 31 days (Pro Rata)
• Employer pension contribution
• Income protection
• Private Medical Insurance with Bupa
• Buy/Sell holiday
• Eyecare scheme up to £80 per year
• Discounts and promotions for a huge variety of retailers!
• Reward and recognition programme
• Enhanced maternity/paternity leave

CPM have won the Investors in People Gold award and place great importance on the training and development of our people. We work in a collaborative environment where great ideas and achievements are shared and celebrated. We believe diversity brings new thinking, which is at the heart of everything we do. We are working to set a standard for creating a culture of equity and belonging.