Operations Executive

CPM UNITED KINGDOM LIMITED; England; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

A leading operations firm in the United Kingdom is looking for an Operations Executive to support field teams and ensure smooth operations. The role involves coordinating between internal teams and third-party suppliers, and improving processes across the business. Candidates should possess strong organisational and communication skills, with an ability to handle multiple responsibilities. This position offers a competitive salary of up to £28,500, hybrid working, and a wide range of benefits including private healthcare and extensive holiday entitlement.

Benefits

Competitive salary

Hybrid working

Private Medical Insurance

Life assurance

Enhanced holiday entitlement

Income protection

Qualifications

• Strong organisational skills with a focus on improving operational processes.
• Excellent communication skills to liaise with teams and external partners.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Maintain communication between teams, partners, and suppliers.
• Support field team activities and organize training sessions.
• Document and improve existing operational processes.

Skills

Organisational skills

Effective communication

Problem-solving

Process improvement

Salesforce proficiency

Job description

Are you a highly organised individual who enjoys improving processes and keeping operations running smoothly? If so, this is an excellent opportunity to join a collaborative and forward-thinking team as an Operations Executive. As an Operations Executive, you will play a key role in supporting our client's field teams and ensuring operational excellence across the business. You will act as a central point of coordination, working closely with internal teams, suppliers, and third-party partners.

Responsibilities

• Maintain clear and effective communication between internal teams, external partners, and suppliers
• Support field team activities, including organising training sessions and events
• Attend and support the organisation of client offsite conferences and meetings (must be happy to stay away for the annual conference)
• Produce and distribute account toolkits and field documentation to agreed standards and deadlines
• Coordinate with third-party suppliers to manage equipment purchasing, distribution, and asset tracking
• Support service delivery through troubleshooting and problem resolution
• Set up and maintain Salesforce and reporting systems on tablets and mobile devices
• Work cross-functionally to resolve day-to-day operational issues
• Review, document, and improve existing processes and systems, providing recommendations to drive cost and service improvements
• Conduct field visits to ensure operational processes are effective and fit for purpose, embedding learnings into daily operations

We recognise that people are the key to our success. that is why we place great emphasis on providing exceptional rewards and fostering excellent career development opportunities.

CPM have won the Investors in People Gold award and place great importance on the training and development of our people. Why work for us At CPM, we are proud to foster an inclusive work environment. We believe in a workplace that celebrates the unique perspectives and skills of all individuals believing this makes us stronger and more innovative. We work in a collaborative environment where great ideas and achievements are shared and celebrated. We believe diversity brings new thinking, which is at the heart of everything we do. We are working to set a standard for creating a culture of equity and belonging.

This role offers genuine career progression, exposure to multiple areas of the business, and a comprehensive benefits package, including private healthcare and generous holiday entitlement.

Benefits

• Competitive salary of up to £28,500
• Hybrid working (3 days per week in the office)
• 26 days annual leave + bank holidays, increasing annually up to 31 days (pro rata)
• Life assurance (2x salary)
• Private Medical Insurance with Bupa
• Employer pension contribution
• Income protection
• Buy/sell holiday scheme
• Eyecare scheme (up to £80 per year)
• Retail discounts and promotions
• Reward and recognition programme
• Enhanced maternity and paternity leave