Operations Coordinator

Netbox Recruitment; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A recruitment agency is seeking an Operations Coordinator based in South Woodham Ferrers. This role is vital for supporting both Projects and Service departments, managing schedules and ensuring smooth operations. The ideal candidate will have strong administrative skills, be proficient in Microsoft Excel and Word, and have familiarity with technical service environments. This position offers a competitive salary of £30,000 - £40,000 along with career progression opportunities and various training programs.

Benefits

Competitive salary

Clear career progression

Training opportunities

Private Medical Healthcare

Death in Service insurance

Qualifications

• Strong administrative background with diary management skills.
• Experience in technical/service-based environment is an advantage.
• Familiarity with health & safety documentation desirable.

Responsibilities

• Support project engineers with job files and schedules.
• Schedule maintenance visits and handle customer queries.
• Manage assets including generating reports and barcodes.

Skills

Diary and timesheet management

Microsoft Excel

Microsoft Word

Organisational skills

Communication skills

Tools

Joblogic

SAGE

Job description

Overview

Operations Coordinator

Salary: £30,000 - £40,000

Location: South Woodham Ferrers

Hours: Monday - Friday 9am-5pm

Our client is entering an exciting new chapter. As part of a period of growth and the centralisation of two offices into one, we're looking for a proactive and detail-driven Operations Coordinator to join our client’s team.

Our client is an established name in Air Conditioning, Refrigeration, and Building Management Controls installation and servicing. This role sits at the heart of the business - supporting both Projects and Service departments to keep everything running smoothly, from engineer scheduling to asset management.

What you'll be doing

• Projects & Installations: Support project engineers with job files, method statements, timesheets, and warranty claims, while coordinating schedules for six engineers.
• Service & Maintenance: Work alongside the Service Administrator to schedule maintenance visits, handle customer queries, and prepare small repair quotations.
• Asset Management: Help manage over 15,000 assets - running reports, generating barcodes, and ensuring database accuracy.
• Systems & Admin: Take ownership of Joblogic, support H&S documentation, coordinate vehicle setups, and maintain the engineer training matrix.

What we're looking for

• A strong administrative background with proven diary and timesheet management skills.
• Confident with Microsoft Excel and Word (Joblogic and SAGE knowledge highly desirable).
• Experience in air conditioning, refrigeration, or a similar technical/service-based environment a real advantage.
• Familiarity with health & safety documentation (method statements, risk assessments) desirable.
• IOSH or F-Gas awareness a bonus - training available.
• Organised, communicative, and able to juggle multiple priorities.

What you'll get

• Competitive salary £30,000 - £40,000.
• Clear career progression into senior coordination or operational management roles.
• Training opportunities in IOSH, F-Gas compliance, and industry-specific systems.
• Auto-enrolment pension.
• Private Medical Healthcare.
• Death in Service insurance.

This is a fantastic chance to join a forward-thinking business during a period of change and growth - where your contribution will have a real impact every day. Call Sarah Gilbertson on (phone number removed) Option 2