Operations & Compliance Lead: ISO & Process Excellence

Real Recruitment; City Of London; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Operations Manager to facilitate compliance with ISO standards and improve processes. Located in New Malden, this full-time position offers a salary of £35,000 - £40,000 plus benefits. The ideal candidate will bring exceptional attention to detail and experience in a fast-paced SME environment. Responsibilities include developing processes, ensuring compliance, and managing client feedback. This role offers a unique opportunity to make a significant impact in a growing business.

Benefits

Competitive salary

Benefits including volunteering days

Qualifications

• Strong attention to detail and a drive to deliver required.
• Experience in a fast-paced SME is hugely beneficial.
• Ability to manage competing priorities while maintaining calm.

Responsibilities

• Process development and improvement.
• Assist with ISO standards compliance.
• Monitor and manage company NPS score.

Skills

Attention to detail

Process development and improvement

Experience with ISO27001

Project management

Empathy

Job description

A leading recruitment agency is seeking an experienced Operations Manager to facilitate compliance with ISO standards and improve processes. Located in New Malden, this full-time position offers a salary of £35,000 - £40,000 plus benefits. The ideal candidate will bring exceptional attention to detail and experience in a fast-paced SME environment. Responsibilities include developing processes, ensuring compliance, and managing client feedback. This role offers a unique opportunity to make a significant impact in a growing business.