Operations Administrator

Opus Perm; England; On-site; GBP 20,000 - 30,000; Full time

Job summary

A growing facilities management company in the UK is seeking an Operations Assistant to join their team in Derbyshire. The role involves supporting client and manager queries, assisting with administrative tasks, and contributing to recruitment and training efforts. Ideal candidates will have strong communication skills and IT proficiency. This is a fantastic opportunity for individuals looking to be part of a dynamic team in a thriving business environment.

Qualifications

• Administrative experience in a client-facing role.
• Excellent communication skills for interacting with clients and colleagues.
• Proficient in IT applications relevant to administrative tasks.

Responsibilities

• Answer client, colleague, and manager queries efficiently.
• Support manager with administrative duties including payroll queries.
• Assist with recruitment activities and training for new starters.

Skills

Client communication

IT proficiency

Time management

Job description

Our client is the fastest growing multi-services facilities management company in the UK. Their passion is putting staff and customers at the heart of everything they do. This is a fantastic time to join a growing business.

The role:

We have an amazing opportunity for an Operations Assistant to join are growing team in Derbyshire.

• Support with the answering Client, colleague and manager queries.
• Support Manager administration duties including change of contract, leavers, electronic filing, writing and sending letters, payroll queries etc.
• Support the management team with recruitment activities such as supporting/conducting interviews and assisting with administration as required.
• Support the process of new starter induction training for newly appointed Colleagues (supporting the resources available within the operational team).
• Manage Personal Data, in accordance with General Data Protection Regulations (GDPR) and internal process.
• Coordinate compliance site training requirements as detailed from the H&S training compliance data.
• Coordinate and issue general communications.
• Support Area managers with the contract renewal process.
• Reconcile billing and purchase orders for third party suppliers - monthly.
• Support finance colleagues with billing and debt related issues.
• Be the initial point of contact for general enquires, ensuring these are dealt with and/or directed timely and as appropriate.
• Support at Management meetings and produce reports and KPI stats as required.
• Develop a thorough understanding and knowledge of Company systems and assist colleagues.
• Produce mobilisation trackers for new Contracts.
• Process orders for machinery/equipment.
• Update asset lists (site related, IT related, fleet related).
• Maintain equipment/machinery repair logs.
• Maintain records for PAT.
• Assist the Area Manager in the allocation of site cover.
• To undertake other duties and responsibilities as required.

Requirements:

• Administrative experience.
• Excellent client communication skills.
• Proficient IT Skills.
• Great time management.