Operational Services Manager - Imaging

NHS Scotland; Glasgow; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading healthcare provider in the UK is seeking an experienced Operational Services Manager to provide operational support in Diagnostic Imaging. The role requires strong leadership and communication skills, as well as experience in project management and analytical reporting. Candidates should possess a degree-level education or equivalent experience, alongside a strong NHS management background. The position offers opportunities for service redesign and performance management within a diverse and inclusive environment.

Qualifications

• 5+ years of NHS management experience in complex operational settings.
• Strong background in navigating NHS operations and priorities.

Responsibilities

• Manage administrative staff and resources for NHSGGC Imaging.
• Lead service redesign and projects.
• Analyze and report performance data.
• Support capacity planning and waiting list management.

Skills

Communication skills

Leadership

Analytical skills

Microsoft Office applications

Project management

HR knowledge

Education

Degree level education or equivalent experience

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

Operational Services Manager Band 7

An exciting opportunity has become available in NHSGGC for an Operational Services Manager.

The post holder will provide operational support to the General Manager and Clinical Service Managers in respect of the overall administrative management processes within Diagnostic Imaging. In addition, the post holder will play a lead role in project management and performance reporting to support the delivery of a highly complex and varied programme of work within Diagnostic Imaging.

Primary Duties And Responsibilities

• Manage administrative staff and resources for NHSGGC Imaging
• Lead service redesign and projects
• Excellent communication, leadership, and analytical skills
• Skilled in using Microsoft Office applications
• Analyse and report performance data
• Support capacity planning and waiting list management
• Educated to degree level or with equivalent experience
• Strong NHS management background
• Comprehensive knowledge of NHS operations and the ability to navigate competing priorities
• Demonstrable project management experience
• HR knowledge
• Driving licence (multi-site travel)

NHS Greater Glasgow and Clyde encourage applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

Please be advised that, effective 1 April 2026, the full-time working hours for all Agenda for Change posts will be reduced to 36 hours.

Informal contact: Jason Crooks, Clinical Services Manager, On 0141 201 3897 or MS teams or email [e-mail]

This post may close early to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

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