Operational Risk Co-Ordinator

Handelsbanken Plc; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading relationship bank in Manchester is seeking an Operational Risk Co-Ordinator to provide vital support in managing operational risks and embedding a strong risk culture. Responsibilities include overseeing risk assessments, managing operational risk events, and ensuring timely reporting. The ideal candidate will have proven experience in operational risk management and strong communication skills. A competitive salary and a comprehensive benefits package, including private medical insurance and a significant pension contribution, are offered.

Benefits

Competitive Salary

Private medical insurance

15% pension contribution

Learning and development opportunities

Qualifications

• Proven experience in Operational Risk management.
• Strong communication and influencing skills.
• Understanding of risk frameworks and regulatory environments.

Responsibilities

• Facilitate the Risk and Control Self-Assessments process.
• Manage operational Risk Events and investigations.
• Perform testing of Operational Risk controls.

Skills

Operational Risk management

Communication skills

Relationship management

Attention to detail

Microsoft Excel

Job description

Job Introduction

We have an exciting opportunity to join our Branch Operational Risk Team as an Operational Risk Co‑Ordinator. Reporting into the Head of Branch Operational Risk the successful candidate will provide support and guidance to the branch network and support functions to implement the Operational Risk framework, embedding a strong risk culture and being responsible for delivering all risk assessment activities.

Main Responsibilities

• Facilitate the Risk and Control Self‑Assessments (RCSA) process including ongoing monitoring of risk positions.
• Manage operational Risk Events, ensuring timely investigation and actions to prevent recurrence.
• Perform testing of Operational Risk controls in line with the annual control testing schedule.
• Analyse Operational Risk data, including financial losses to assess the effectiveness of existing controls and identify areas for improvement.
• Facilitate the delivery of Operational Risk scenario analysis workshops.
• Collate, analyse and report Key Risk Indicators and supporting information to relevant stakeholders, ensuring consistent, accurate and timely risk reporting.
• Support and challenge the delivery of change activity into the business.
• Support the Branch Managers in the completion of the Branch Self Assessment and undertake assurance activity where necessary.
• Responsible for the identification and co‑ordination of training relating to Operational Risk to the business.
• Responsible for the data integrity within the Accelerate Risk system.

Ideal Candidate

Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply – so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying…

• Proven experience in Operational Risk management.
• Strong communication and influencing skills, with experience managing relationships at all levels.
• An understanding of risk frameworks, regulatory environments, and organisational governance.
• An understanding of Handelsbanken branch network including products and service.
• Strong attention to detail and an organised approach to work.
• Proficient in Microsoft Excel and confident in analysing data.

Company Information

Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long‑term approach to customer relations. Each Handelsbanken branch operates as a local enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products. The Bank is deeply committed to embedding good and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio‑economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation, etc.

What is in it for you?

• We have a wide range of learning and development available, empowering and enabling our colleagues to take ownership of their own development.
• Competitive Salary and an extensive range of benefits is provided, including private medical insurance, income protection and life assurance.
• A market‑leading pension contribution of 15% paid.