Onsite Service Delivery Engineer - Northern Ireland

Dell; Northern Ireland; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global technology firm is seeking a Service Delivery Engineer based in Cookstown, Northern Ireland. You'll provide world-class delivery support, partner with customers, and identify opportunities for growth. Required skills include strong organizational capabilities, analytical thinking, and 4 to 6 years of related experience. ITILv4 and ServiceNOW certifications are desirable. Join us at a leading technology company committed to making a social impact and fostering your career growth.

Qualifications

• 4 to 6 years of related experience in service delivery.
• Ability to set priorities and work independently.

Responsibilities

• Perform specific delivery support activities for a single customer.
• Assist in coordinating technical documentation.
• Focus on data analytics and reporting.
• Provide hardware and software incident support.
• Deliver IMACD tasks related to requests.

Skills

Organizational skills

Problem-solving skills

Analytical skills

ServiceNOW experience

Education

Bachelor’s degree or equivalent experience

Tools

ITILv4 certification

A+ certification

Job description

A global technology firm is seeking a Service Delivery Engineer based in Cookstown, Northern Ireland. You'll provide world-class delivery support, partner with customers, and identify opportunities for growth. Required skills include strong organizational capabilities, analytical thinking, and 4 to 6 years of related experience. ITILv4 and ServiceNOW certifications are desirable. Join us at a leading technology company committed to making a social impact and fostering your career growth.