Onsite IT Support Engineer – Multi-Site UK Travel

Your Talent Solutions Ltd; East Midlands; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking an IT Support Engineer. This role involves delivering 1st and 2nd line technical support across multiple UK sites, ensuring efficient operation of systems, and troubleshooting hardware and software issues. Ideal candidates will have experience in IT support, strong customer service skills, and the ability to work independently. The company fosters career development and offers flexibility in working arrangements.

Qualifications

• Previous 1st / 2nd line IT support experience is essential.
• Strong understanding of Windows OS and troubleshooting skills.
• Familiarity with Microsoft 365 and Google Workspace is required.
• Proactive communication and customer service abilities are key.

Responsibilities

• Deliver 1st and 2nd line IT support across various UK sites.
• Troubleshoot incidents involving hardware, software, and networks.
• Maintain documentation and asset records for compliance.
• Participate in occasional out-of-hours support when needed.

Skills

1st / 2nd line IT support experience

Windows operating systems

Hardware troubleshooting

Basic networking

Microsoft 365

Google Workspace

IT ticketing systems

Customer service skills

Problem-solving

Flexibility to travel

Job description

A leading recruitment agency is seeking an IT Support Engineer. This role involves delivering 1st and 2nd line technical support across multiple UK sites, ensuring efficient operation of systems, and troubleshooting hardware and software issues. Ideal candidates will have experience in IT support, strong customer service skills, and the ability to work independently. The company fosters career development and offers flexibility in working arrangements.