Online Trading Manager - Marketplace

Tesco UK; Welwyn Garden City; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading grocery retailer in Welwyn Garden City seeks a Trading Manager to manage Marketplace content and customer journey. The role requires 5+ years of e-commerce experience, with a strong focus on data-driven decisions and collaboration. The ideal candidate will oversee trading performance and content strategy, while also developing a team of Marketplace Trade Executives. This position supports flexible working options to help employees thrive both personally and professionally.

Benefits

Flexible working options

Inclusive recruitment process

Qualifications

• 5+ years experience in trading/content roles.
• Prior experience in online trading.
• Experience in a customer-facing role.

Responsibilities

• Manage on-site trade plan and customer journey.
• Drive trading performance of Marketplace.
• Collaborate with Marketing for trade events.
• Execute content changes with Marketplace sellers.

Skills

Online trading

Data-driven decision making

E-commerce passion

Agile working

Team Management

Tools

Adobe Analytics

Job description

Marketplace is a key pillar of our strategy to be "Easily the Most Convenient" grocer, offering customers the opportunity to shop from a broad range of 3rd party products seamlessly on one website and app. The Trading Manager will be responsible for managing on‑site content and the customer journey in selected trading events, whilst maintaining the always on trading calendar in the wider team.

Responsibilities

• Delivery of the onsite trade plan and customer journey for Marketplace, while co‑ordinating with the Grocery Home Shopping trade team to plan effective use of digital real estate across the online businesses matched to customer mindset.
• Manage the trading performance of Marketplace, and become the go‑to person for category performance, content deepdives and weekly trade performance.
• Using digital data through Adobe to inform content decisions and planning of future content, along with SEO reporting to drive impressions and conversion.
• Manage the planning and execution of content changes with Marketplace sellers, building and developing relationships with the Seller Growth team through the product nominations cycle.
• Work collaboratively with our Marketing team to connect hero products into owned and paid channels for weekly trade and key seasonal events.
• Working closely with Marketplace operations and search and browse team to ensure products are merchandised correctly across the site to aid an expanding Marketplace product catalogue.
• Developing and managing collaborative relationships with digital product and technology teams to drive capability improvements for trade and content delivery. Manage the planning and delivery of a continuous range of A/B tests to feed into future content plans and strategies, as well as continuous improvement.
• Working with the wider Online Trading team in emerging spaces such as Personalisation and Segmentation to drive future thinking of content planning and execution.
• Champion agile methodologies and AI thinking to drive sophisticated idea generation to help shape the future of content.
• Managing and developing the Marketplace Trade Executive to develop within role and beyond.

Qualifications

• Prior experience in Online trading.
• Experience across Food and / or Non Food businesses.
• Actively using analytics to make data driven decisions.
• A passion for E‑commerce / digital with 5+ years experience in trading / content roles.
• Experience in a commercial environment in a customer facing role.
• Advanced Reporting capability through Adobe and / or other supporting programmes and tools.
• Agile working.
• Team Management, including development of colleagues.

Company & Culture

You might know us as a supermarket, technology company or even for our award‑winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you’re just kicking off your career, juggling passions or navigating big life events, we’re here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We’re proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you’re interested in joining our team but don’t tick every box, don’t let that hold you back from applying.