Online Trading Assistant

The TJX Companies, Inc; Watford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Watford is seeking an Online Trading Assistant to enhance online sales and customer experience. This role involves partnering with Online Trading to identify opportunities, managing website content, and supporting e-commerce strategies. Ideal candidates will possess strong analytical and problem-solving skills, with experience in tools like SAP Hybris and Google Analytics. Join an inclusive team focused on collaboration and development in a fast-paced environment.

Qualifications

• Strong customer focus and interest, with commercial awareness.
• Ability to analyze data and provide insights.
• Excellent problem-solving skills.

Responsibilities

• Partner with Online Trading to maximize online sales opportunities.
• Support the customer journey by managing merchandising.
• Review performance analysis to identify improvement areas.
• Contribute to the improvement of internal e-commerce processes.

Skills

Commercial savvy

Analytical skills

Problem-solving

Strong communication skills

Team player

Proactive self-starter

Tools

SAP Hybris

Google Analytics

Bloomreach

Job description

Job Description

TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. The Online Trading Assistant is responsible for supporting the vision through execution of online tasks for all country websites. Working closely with the Online Trading Officers and wider Trading team, the Online Trading Assistant will support the execution of product priorities across all websites whilst finding opportunities to improve the on-site customer journey and maximise online sales. The closing date for applications is 11th January 2026.

What you’ll do:

• Partner with Online Trading to present credible opportunities to maximise sales online. Aim to improve customer engagement as part of everyday trading whilst adopting a customer mentality.
• Work closely within a GM Partnership to drive department sales and elevate the online customer experience.
• Review, share and identify themes in performance of brands, searches and product pages.
• Own and action regular website housekeeping including quick links, navigation, IBI and facets.
• Support the on-site customer journey through proactively owning merchandising hierarchy mapping, updating as required to ensure product is reflected accurately across websites.
• Ensure a high-quality delivery of early access programme through newly introduced automation tool.
• Support the activity plan through execution and development of product listing pages, sharing with Ecomm partners. Highlight new and exciting opportunities for upcoming activity across markets in a way that is possible through our website platform and available toolkit.
• Provide support for online trading events (such as Black Friday, Charity), ensuring clear and consistent communication throughout. Share findings to influence future decision making.
• Contribution and sharing of competition analysis across online markets.
• Maintain website publishing guidelines; partner closely with the photo studio on ad hoc requests such as new changes and publishing priorities.
• Partner closely with IT in raising website defects and enhancement opportunities.
• Support the improvement of internal ecommerce processes including automation opportunities.

What you’ll bring:

• Commercial savvy, backed with a strong customer interest & focus.
• Analytical & technical skills, including use of SAP Hybris platform, Google Analytics and Bloomreach.
• Problem‑solving skills.
• Excellent team‑player with strong communication skills.
• Enthusiastic, curious and proactive self‑starter with aim to achieve results.
• Able to establish relationships quickly and engage with cross‑functional partners.
• Highly professional and can flex style and adjust to different audiences.
• Ability to deliver to tight deadlines whilst maintaining accuracy of work produced.
• Able to prioritise own workload.
• Can remain flexible in a fast‑paced environment.

You must have the legal right to work in the country you are applying to.

Address: 73 Clarendon Road Location: EUR Home Office Watford GB

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off‑price retailer.

We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.