Online Assistant – Grocery Prep & Customer Support

Sainsbury's; Reading; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK supermarket is seeking an Online Assistant to pick and select high-quality products for online orders. Responsibilities include dealing with customer queries and supporting delivery drivers. Ideal candidates thrive in fast-paced environments, enjoy helping customers, and require flexibility to work early mornings or late evenings. They offer a competitive rewards package and opportunities for training and career growth.

Benefits

Nightshift premium

Discount card

Free food and hot drinks

Generous holiday entitlement

Pension matching

Shopping discounts

Wellbeing support

Qualifications

• Must be above the school-leaver age in the country.
• Right to Work eligibility in the UK.
• 18 years of age for shifts covering hours earlier than 6 am or later than 11 pm.

Responsibilities

• Picking and selecting products for online deliveries.
• Dealing with customer queries and processing orders.
• Supporting Home Delivery Drivers by loading vans.
• Providing recommendations based on product knowledge.
• Maintaining a clean and organized shopping environment.

Skills

Customer service

Attention to detail

Problem-solving

Flexibility

Teamwork

Job description

A leading UK supermarket is seeking an Online Assistant to pick and select high-quality products for online orders. Responsibilities include dealing with customer queries and supporting delivery drivers. Ideal candidates thrive in fast-paced environments, enjoy helping customers, and require flexibility to work early mornings or late evenings. They offer a competitive rewards package and opportunities for training and career growth.