One Stop - Food Stop Manager

Tesco; Brownhills; On-site; GBP 25,000 - 35,000; Full time

Job summary

A food service provider in Brownhills is seeking a dedicated operations manager to lead their Food Stop. This vital role involves managing food preparation, ensuring compliance with health and safety standards, and creating a positive environment for customers and staff. The ideal candidate will possess strong catering experience, exceptional customer service skills, and Food Hygiene certifications. Join a passionate team dedicated to high-quality food and community involvement, with competitive benefits and flexible working options.

Benefits

Flexible working options

Community involvement initiatives

A range of colleague benefits

Qualifications

• Catering experience is essential for this role.
• Strong customer service skills are required.
• Proficient in Microsoft Office applications.
• Knowledge of food hygiene and safety is crucial.

Responsibilities

• Manage daily operations of the Food Stop.
• Oversee food preparation and safety compliance.
• Plan menus and control budgeting.
• Ensure a welcoming environment for customers.

Skills

Catering experience

Customer service skills

Microsoft Office proficiency

Understanding of food hygiene

Ability to balance priorities

Education

Level 2 Food Hygiene

Level 3 Food Hygiene

Level 4 Food Hygiene

Job description

One Stop • Brownhills • Permanent • Apply by 15-Dec-2025

Join our team to lead the daily operations of our Food Stop, delivering high-quality food and exceptional service. You'll manage a small team, oversee food preparation (including buffets), maintain stock and equipment, and ensure compliance with food safety standards. Responsibilities include menu planning, budget control, and creating a welcoming environment for colleagues and visitors.

What we're looking for:

• Catering experience and strong customer service skills
• Knowledge of food hygiene, allergens, and health & safety
• Proficient in Microsoft Office
• Level 2, 3 & 4 Food Hygiene certifications (essential)

Interview date: Friday 19th December 2025

What is in it for you

One Stop is committed to making everyday life easier for our customers! With a strong presence in local communities, we offer a wide range of quality products at great value, alongside friendly and helpful service. As part of the Tesco Group, One Stop combines the benefits of a large organisation with the close‑knot feel of a neighbourhood store. We're passionate about creating a welcoming environment for both our customers and our colleagues and we're always looking for enthusiastic individuals to join our growing team!

Flexible Working

We know life looks a little different for each of us. That's why at One Stop, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

One Stop Benefits

At One Stop, we value our colleagues just as much as our customers - and that's reflected in the wide range of benefits we offer.

To explore the full list of colleague benefits, please click here and scroll to the bottom of our Careers Page.

*As a proud subsidiary of the Tesco Group, One Stop operates as an independent business. This means that while we share the same values, the benefits we offer may differ from those available at Tesco.*

Community Involvement

At One Stop, being part of the community is at the heart of everything we do. From supporting local charities and groups to partnering with national organisations, we're proud to give back in meaningful ways.

Over the past decade, we've raised over £10.4 million for good causes and donated the equivalent of 1.6 million meals through our partnerships with FareShare and Olio, helping to reduce food waste and support those in need.

Working with us means you'll have the chance to make a real difference whether it's climbing mountains, running marathons, or simply organising a local raffle, our colleagues go the extra mile to support the causes they care about.

Diversity & Inclusion at One Stop

At One Stop, everyone is welcome. We're proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and experiences of our colleagues. Everyone is treated fairly and with respect. Diversity and inclusion are at the heart of our values.

As a Disability Confident Leader (Level 3), we're committed to creating an accessible and supportive environment for all. We offer reasonable adjustments throughout the recruitment process, including interviews, to ensure every candidate has a fair opportunity to succeed. For further information on the accessibility support we can offer, please click here.

Our six colleague networks Armed Forces, Disability, LGBTQ+, Families & Carers, Race & Ethnicity, and Women help foster a safe, supportive environment where everyone can thrive and be themselves. For more information about our networks please click here

*One Stop have the right to withdraw the vacancy before the closing date should a successful application be received prior to the closing date. As such we would highly encourage you to submit your application as soon as you can.*

You will be responsible for

What I do:

• Managing the preparing and serving quality hot and cold food in line with Food Stop ways of working and portion control, including the preparation and delivery of buffets for meetings and training courses
• Preparation and stocking of the chilled section, including making sandwiches, drinks and a range of salads, ensuring full area is clean and appropriately presented and stocked at all times
• To manage the till, card machine and safe, ensuring correct procedures are used and sales are recorded accurately with related administration completed in a timely manner.
• To be able to prepare and provide a full menu offer for colleagues ensuring the service is cost neutral, controlling budget and minimising waste
• Create menus in preparation of seasonal, celebratory and diverse occasions.
• Ensuring that daily / weekly / monthly due diligence routines are completed which includes accepting, checking and recording of deliveries, managing inventory of stock and ordering of supplies
• Ensure Costa Coffee machine is clean, filled and operational for use
• Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to, and any incidents are reported in line with procedures
• To assist in the recruitment of Food Stop team members
• Providing outstanding guidance to your Food Stop team creating a positive environment where you team feel welcomed and supported
• Natural positive team manager who is able to take the lead, as well as ability to delegate tasks and responsibility including working alongside the Food Stop Supervisor and Food Stop Assistants
• Manage and appraise Team Members on an agreed time scales
• Good communicator who can liaise with a wide range of Food Stop visitors with confidence
• Attend business and team updates / meeting as required
• Escalate any operational issues and complete tasks as required to the Facilities Manager
• Be responsible for the smooth operation of relevant equipment reporting any maintenance issues in line with procedures Supporting any initiatives taking place in the Store Support Centre.

Skills I need:

• Experience of working in a catering environment
• Experience with Microsoft Office / Outlook applications essential
• Good understanding of health and safety, food hygiene and allergens
• Provide outstanding customer service
• Experience of balancing priorities in a fast‑paced environment
• Have a passion and flair for catering with excellent organisational skills
• Ability to follow and accurately record routines for due diligence purposes
• Ability to be flexible to provide cover for sickness / holiday

Qualifications

• Level 2 Food Hygiene essential
• Level 3 Food Hygiene essential
• Level 4 Food Hygiene essential

About us

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