Onboarding Coordinator

Volaris Group; Remote; GBP 30,000; Full time

Job summary

A dynamic proptech company in the UK is seeking an Onboarding Co-ordinator for maternity cover. In this remote role, you will manage the onboarding process and client relationships for estate agents, ensuring new clients are set up effectively. The ideal candidate will have expert knowledge of onboarding processes, excellent communication skills, and the ability to solve problems. Join a fast-growing team that values client success and strong relationships.

Qualifications

• Expert understanding of onboarding processes, ideally in SaaS/proptech.
• Overview knowledge of estate and letting agency operations.
• Understanding of data migration and system integrations.

Responsibilities

• Manage the full onboarding process including training and data migration.
• Own client relationships during their crucial first weeks.
• Deliver against KPIs.
• Onboard professional services for acquisitions and portfolio transfers.
• Help clients use agentOS effectively to grow their business.

Skills

Expert understanding of onboarding processes (ideally in SaaS/proptech)

Overview knowledge of estate and letting agency operations

Understanding of data migration and system integrations

Ability to quickly learn complex software platforms

Extreme ownership – you see things through without being chased

Adaptability – can listen and work with the unknown

Communication – clear, concise, engaging

Problem-solving – solution-focused

Resilience – can bounce back quickly under pressure

Job description

Job Summary

Onboarding Co-ordinator (Maternity Cover) | Remote | £30k

Own the client journey for our fast-growing proptech company. We're looking for someone to manage onboarding, data migration, and client relationships for estate agents using our agentOS ecosystem. Early start for training - exciting corporate clients lined up from day one.

Job Description

Onboarding Co-ordinator (Maternity Cover)

agentOS Proptech Group | Full-time | Remote

About Us

agentOS Proptech Group is transforming how estate and letting agents run their businesses. Our ecosystem includes agentOS (property CRM), agentPay (automated accounting), and Calmony (digital client banking) – and we\'re growing fast.

We\'re a values-driven company where people actually matter. We believe in having people\'s interest at heart, not being complacent, and having fun along the way.

The Role

We\'re looking for an Onboarding Co-ordinator to join us on maternity cover. This is a pivotal role where you\'ll own the entire client journey from sale through to handover to our support team.

You\'ll be the person who ensures new clients don\'t just get set up – they fall in love with agentOS and see real results in their business. We have some exciting corporate clients coming on board (including Pattinsons), so there\'s plenty to get stuck into from day one.

What You\'ll Be Responsible For:

• Managing the full onboarding process – training, data migration, and documentation
• Owning client relationships during their crucial first weeks with us
• Delivering against KPIs.
• Onboarding professional services work for acquisitions and portfolio transfers
• Most importantly: helping clients use as much of agentOS as possible so they grow their business

What You\'ll Need:

• Knowledge:
  • Expert understanding of onboarding processes (ideally in SaaS/proptech)
  • Overview knowledge of estate and letting agency operations
  • Understanding of data migration and system integrations
  • Ability to quickly learn complex software platforms
• Skills That Matter:
  • Extreme ownership – you see things through without being chased
  • Adaptability – you can listen, understand expectations, and work with the unknown
  • Communication – clear, concise, and engaging (verbally and in writing)
  • Problem-solving – solution-focused with clients\' interests at heart
  • Resilience – you bounce back quickly and stay consistent under pressure

Why This Role?

• Join a fast-growing proptech company with a strong product portfolio
• Be part of a team that genuinely cares about people (clients and colleagues)
• Make a real impact during a crucial phase of growth

Our Values In Action:

• Having people\'s interest at heart – we think long-term, not just quick wins
• Not being complacent – if it\'s not working, we own it and fix it
• Having fun – work is tough, so we make time to enjoy ourselves

Ready to join us?

This is maternity cover with an early start date to ensure proper training and knowledge transfer. If you\'re someone who thrives on client success, loves solving problems, and wants to be part of something exciting, we\'d love to hear from you.

Worker Type

Temporary (Fixed Term)

Number of Openings Available

0