On-site Operations Supervisor

TVS-SCS; Bristol; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading logistics company based in Bristol is seeking an On-site Operations Supervisor to manage driver onboarding, recruitment, and compliance in the pharmaceutical sector. The ideal candidate will have an operational background, experience in transport and logistics, and strong communication skills. The position offers excellent career progression, a competitive salary, and a range of employee benefits including a pension scheme, enhanced maternity and paternity leave, and an established hybrid working structure.

Benefits

Competitive Salary

Pension scheme with up to 6% employer matched contributions

Life assurance

25 days holiday + 8 statutory bank holidays

Holiday buy-back scheme (5 additional days available)

Enhanced maternity and paternity leave

Qualifications

• Experience in transport and logistics is essential.
• Operational background is required for this role.
• Good IT skills are necessary for daily operations.

Responsibilities

• Onboard all drivers and manage recruitment processes.
• Ensure compliance with PPE equipment requirements.
• Liaise with customers regarding fleet servicing and maintenance.
• Support internal and external audits in collaboration with customers.

Skills

Good communication and interpersonal skills

Good IT skills

Operational background

Experience in transport and logistics

Self-motivated / driven

Attention to detail

Education

Full and clean driving license

Job description

Job Overview

Role: On-site Operations Supervisor (Pharmaceutical Operations)

Working Hours:

Monday to Friday 06:00 – 15:00

Saturday 06:00 – 09:00

Job Responsibilities

Main Duties & Responsibilities :

• On boarding of all drivers
• Recruitment (including interviewing and initial suitability checks)
• Vetting process
• Training
• Generating driver file on I fleet
• On-going training
• New processes and procedures
• Re-training where and when required
• Issue and compliance to PPE equipment
• Issues and manages all the allocated routes
• Collecting DR1 forms & liaising with the customer to ensure all defects resolved.
• Liaising with the customer on all fleet servicing and maintenance requirements
• Populating routing sheets
• Arranging emergency cover
• Managing the ASH cover
• Working with the customer on any outbase locations & routes
• Working with the customer on complaints and disciplinary issues, relevant to TVS
• Carry out disciplinary investigations and interviews up to and including removal
• Working with the customers management teams
• Administration
• Updating driver files (including training)
• Managing the call signs
• Create weekly sign off sheets
• Populating information for sales report
• Generating the weekly van& fuel deduction sheets (AAH only)
• Generate weekly driver van deduction sheets
• Supporting the customer with internal & external audits

Qualifications and Skills

Key Relationships :

Local customer management teams

• General manager
• Transport management teams
• Security team
• H&S
• Regulatory

TVS :

• TVS Pharma operations manager & team
• TVS Compliance officer
• TVS customer relationship manager

Knowledge, Skills, Qualifications and Experience :

Must have :

• Knowledge and experience
• Operational background
• Experience in transport and logistics
• Good IT skills

Personal attributes :

• Good communication and interpersonal skills
• Smartly dressed and groomed
• Resilient
• Attention to detail
• Self-motivated / driven
• Full and clean driving license

Desirable :

• Knowledge and experience
• Knowledge of Pharma
• Knowledge of Pharma regulatory requirements
• Experience in Auditing
• Courier experience
• Report writing experience

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.

Your package will include :

• Competitive Salary
• Pension scheme with up to 6% employer matched contributions
• Life assurance
• 25 days holiday + 8 statutory bank holidays
• Holiday buy-back scheme (5 additional days available)
• Established hybrid working structure
• Enhanced maternity and paternity leave

Employee Assistance Programme supporting wellness with immediate access for you and your family to :

• Virtual GP consultations and second opinions
• Mental health support and counselling
• Online physiotherapy
• Access to CONNECT Plus long-term health condition support
• Wellbeing and healthy living support
• Cycle to work scheme
• Professional Membership and Study Sponsorship
• Pass scheme (£100 per year to undertake training of your choice)
• Quarterly employee recognition awards
• Employee referral scheme with financial reward
• Benefits hub with employee retail discounts
• Discounted eye test vouchers

At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.

If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.

TVS have signed the Armed Forces covenant and are a forces friendly employer.